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Cisco Updated 500-052 Exam Questions and Answers by genevieve

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Cisco 500-052 Exam Overview :

Exam Name: Deploying Cisco Unified Contact Center Express
Exam Code: 500-052 Dumps
Vendor: Cisco Certification: Cisco Specialist
Questions: 90 Q&A's Shared By: genevieve
Question 24

Which action would you take to convert a high availability over LAN deployment to high availability over WAN?

Options:

A.

Apply a ''Warm Standby'' license.

B.

Apply a ''WAN Standby'' license.

C.

Do a fresh installation of the whole system as high availability over WAN.

D.

Reinstall second Cisco Unified CCX node and add it to cluster over WAN.

Discussion
Question 25

Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.)

Options:

A.

Write Document

B.

Place Call

C.

Send HTTP Response

D.

Cache Document

E.

Create URL Document

Discussion
Question 26

Where can you start, stop, and restart Cisco Unified Contact Center Express services?

Options:

A.

Control Center on Cisco Unified Contact Center Express Serviceability

B.

System page on Cisco Unified Contact Center Express Administration

C.

Cisco Desktop Administrator

D.

Cisco Unified Communications Operating System Administration

Discussion
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Question 27

Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?

Options:

A.

The My Statistics tab hosts the gadget.

B.

The Home tab hosts the gadget.

C.

The Manage Customer tab hosts the gadget.

D.

The gadget to initiate or accept a call is common and is not tied to a specific tab.

Discussion
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