Cisco Customer Success Manager (CSM)
Last Update Dec 10, 2023
Total Questions : 124
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Which definition of a use case is true?
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the Customer Success Manager address the one solution that has not been fully enabled?
What is a lagging indicator of the customer achieving the value proposition?
On which two objectives should communication with customer executives focus? (Choose two)