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CCST Cisco Certified Support Technician (CCST) IT Support

Cisco Certified Support Technician (CCST) IT Support

Last Update Jul 12, 2026
Total Questions : 42

To help you prepare for the 100-140 Cisco exam, we are offering free 100-140 Cisco exam questions. All you need to do is sign up, provide your details, and prepare with the free 100-140 practice questions. Once you have done that, you will have access to the entire pool of Cisco Certified Support Technician (CCST) IT Support 100-140 test questions which will help you better prepare for the exam. Additionally, you can also find a range of Cisco Certified Support Technician (CCST) IT Support resources online to help you better understand the topics covered on the exam, such as Cisco Certified Support Technician (CCST) IT Support 100-140 video tutorials, blogs, study guides, and more. Additionally, you can also practice with realistic Cisco 100-140 exam simulations and get feedback on your progress. Finally, you can also share your progress with friends and family and get encouragement and support from them.

Questions 2

A user who has been on vacation for the past 30 days calls the help desk and reaches you. The user reports the following:

Before I left for vacation, I changed my password and made sure it worked. My password is not due to be reset for another 60 days, but I can't log in to the network.

While the user was gone, the company established a requirement for Multi-Factor Authentication (MFA).

Which two actions could you take to resolve the problem? (Choose two.)

Note: Each correct answer presents a complete solution.

Options:

A.  

Tell the user to install the company's authenticator app.

B.  

Set the user's password to never expire.

C.  

Tell the user to add a phone number to their account for SMS validation.

D.  

Tell the user to change their password to one that meets complexity requirements.

E.  

Unlock the user's account.

Discussion 0
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Questions 3

Move the interface types from the list on the left to their representations in the image on the right. You will not use all interface types in the list.

Note: You will receive partial credit for each correct response.

Questions 3

Options:

Discussion 0
Questions 4

You receive an email request for personal information.

You need to make sure you are working with the right individual to avoid a social engineering attempt.

Which step should you take?

Options:

A.  

Respond to the email request from the individual to ask them for personal information.

B.  

Allow the individual to volunteer to share identity information.

C.  

Use company approved methods to confirm the individual's identity.

D.  

Share personal account information and ask the individual to confirm it.

Discussion 0
Questions 5

A customer calls the Help Desk and reports the following:

I keep getting an error that my system is low on memory when I run my video editing software.

Which process will allow the customer to locate the available memory of their device?

Options:

A.  

Ask the customer to open Event Viewer and select the Applications and Services Log tab.

B.  

Ask the customer to open Task Manager and select the Performance tab.

C.  

Ask the customer to open Settings and select the Devices tab.

D.  

Ask the customer to open Command Prompt and type in ipconfig/all and press Enter.

Discussion 0
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2026-05-17
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