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CCEIT Cisco Contact Center Enterprise Implementation and Troubleshooting

Cisco Contact Center Enterprise Implementation and Troubleshooting

Last Update Apr 18, 2024
Total Questions : 56

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Questions 4

Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?

Options:

A.  

VGW

B.  

CUSP

C.  

CUBE

D.  

CUCM

Discussion 0
Questions 5

Which three tools are used to download logs for CCE troubleshooting? (Choose three.)

Options:

A.  

PROCMON

B.  

Diagnostic framework portico

C.  

OPCTEST

D.  

DUMPLOG

E.  

Unified System CLI

F.  

RTTEST

Discussion 0
Questions 6

What is used to build VXML applications?

Options:

A.  

Configuration Manager

B.  

PCCE Web Administration Manager (S.P.O.G)

C.  

Call Studio development platform

D.  

Script Editor tool

Discussion 0
Questions 7

Which type of machine will run an automated deferred sync job?

Options:

A.  

Principal AW machine

B.  

AW client machine

C.  

Secondary AW machine

D.  

AW/HDS machine

Discussion 0
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