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CCEIT Cisco Contact Center Enterprise Implementation and Troubleshooting

Cisco Contact Center Enterprise Implementation and Troubleshooting

Last Update Jul 2, 2025
Total Questions : 56

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Questions 2

What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)

Options:

A.  

defined as Configuration Based

B.  

VMware vSphere is optional

C.  

VMware vCenter is required

D.  

defined as Rule Based

E.  

VMware vSphere is required

Discussion 0
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Questions 3

How are remote sites added?

Options:

A.  

PG Setup

B.  

Initialization Wizard

C.  

SPOG interface

D.  

Websetup

Discussion 0
Questions 4

Which two claim rules will be added to specify the claims sent from ADFS to Cisco Identity Service as part of a successful SAML assertion in PCCE? (Choose two.)

Options:

A.  

sAMAccountName - Logon names maintained for backward compatibility

B.  

user_principal - For Identifying the authentication realm of the user in the assertion sent to Cisco Identity Service.

C.  

E-Mail Address - For the Outgoing claim type

D.  

Unspecified - For the Incoming name ID format

E.  

uid - For Identifying the authenticated user in the claim sent to the applications

Discussion 0
Questions 5

Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?

Options:

A.  

VGW

B.  

CUSP

C.  

CUBE

D.  

CUCM

Discussion 0

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