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Exin-ITIL ITIL Foundation (V4)

ITIL Foundation (V4)

Last Update Jun 25, 2026
Total Questions : 503

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Questions 2

Identify the missing word in the following sentence.

Sponsor is the role that authorizes budget for service [?)

Options:

A.  

value

B.  

consumption

C.  

management

D.  

provision

Discussion 0
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Questions 3

Identify the missing work in the following sentence.

An organization which is undertaking an improvement initiative should [?] the existing methods and services when building for the future.

Options:

A.  

Consider

B.  

Discard

C.  

Re-use

D.  

Improve

Discussion 0
Questions 4

A service will be unavailable for the next two hours for unplanned maintenance. Which practice is MOST LIKELY to be involved in managing this?

Options:

A.  

Incident management

B.  

Service Request management

C.  

Change enablement

D.  

Service request management

Discussion 0
Questions 5

Which statement about a service value stream is CORRECT?

Options:

A.  

it uses inputs and outputs prescribed by ITIL

B.  

It is a service value chain activity

C.  

It integrates practices for a specific scenario

D.  

It provides an operating model for service providers

Discussion 0

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