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Exin Updated ITIL Exam Questions and Answers by cosmo

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Exin ITIL Exam Overview :

Exam Name: ITIL Foundation (V4)
Exam Code: ITIL Dumps
Vendor: Exin Certification: Exin-ITIL
Questions: 503 Q&A's Shared By: cosmo
Question 44

Which guiding principle is PRIMARILY concerned with consumer's revenue and growth?

Options:

A.

Keep it simple and practical

B.

Optimize and automate

C.

Progress iteratively with feedback

D.

Focus on value

Discussion
Question 45

Which practice makes new services available for use?

Options:

A.

Change enablement

B.

Release management

C.

Deployment management

D.

IT asset management

Discussion
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Question 46

How does categorization of incidents assist the 'incident management' practice?

Options:

A.

It determines the priority assigned to the incident

B.

It determines how the service provider is perceived

C.

It helps direct the incident to the correct support area

D.

It ensures that incidents are resolved in timescales agreed with the customer

Discussion
Question 47

What should a release policy include?

Options:

A.

The process owner and process manager for each type of release

B.

The roles and responsibilities for incident and problem resolution

C.

The naming convention and expected frequency of each type of release

D.

The naming convention for all configuration items (CI) recorded in the configuration management system

(CMS)

Discussion
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