Exin certleader itil Reviews Questions by Cosmo q50 vce pdf

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Exam Name:	ITIL Foundation (syllabus 2011)
Exam Code:	ITIL Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	cosmo

Question 44

Which guiding principle is PRIMARILY concerned with consumer's revenue and growth?

Options:

Keep it simple and practical

Optimize and automate

Progress iteratively with feedback

Focus on value

Discussion

Question 45

Which practice makes new services available for use?

Options:

Change enablement

Release management

Deployment management

IT asset management

Discussion

Question 46

How does categorization of incidents assist the 'incident management' practice?

Options:

It determines the priority assigned to the incident

It determines how the service provider is perceived

It helps direct the incident to the correct support area

It ensures that incidents are resolved in timescales agreed with the customer

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Question 47

What should a release policy include?

Options:

The process owner and process manager for each type of release

The roles and responsibilities for incident and problem resolution

The naming convention and expected frequency of each type of release

The naming convention for all configuration items (CI) recorded in the configuration management system

(CMS)