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Exin Updated ITIL Exam Questions and Answers by noa

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Exin ITIL Exam Overview :

Exam Name: ITIL Foundation (V4)
Exam Code: ITIL Dumps
Vendor: Exin Certification: Exin-ITIL
Questions: 503 Q&A's Shared By: noa
Question 36

Which practice has a purpose that includes the management of financially valuable components that can contribute to the delivery of an IT service?

Options:

A.

IT asset management

B.

Deployment management

C.

Continual management

D.

Monitoring and event management

Discussion
Question 37

Which practice balance management of risk with maximizing throughput?

Options:

A.

Change enablement

B.

Continual improvement

C.

Incident management

D.

Problem management

Discussion
Question 38

Which is the FIRST action when optimizing a service?

Options:

A.

Assess the current state

B.

Implement the improvement

C.

Understand the organizational context

D.

Agree the future state

Discussion
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Question 39

What is the purpose of the ‘incident management’ practice?

Options:

A.

To minimize the negative impact of incidents by restoring normal service operation as quickly as possible

B.

To capture demand for incident resolution and service requests

C.

To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents

D.

To support the agreed service quality by effective handling of all agreed user-initiated service requests

Discussion
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