Exin passleader pdf Itil Study Guide by Ariyah q50 vce pdf

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Exam Name:	ITIL Foundation (V4)
Exam Code:	ITIL Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	ariyah

Question 60

Which dimension of service management considers the workflows and controls needed to deliver services?

Options:

Organization and people

Information and technology

Partners and suppliers

Value streams and processes

Discussion

Question 61

Which describes a ‘change authority’?

Options:

A model used to determine who will assess a change

A person who approves a change

A tool used to help changes

A way to manage the people aspects of change

Discussion

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Question 62

Which statement about a service value stream is CORRECT?

Options:

it uses inputs and outputs prescribed by ITIL

It is a service value chain activity

It integrates practices for a specific scenario

It provides an operating model for service providers

Discussion

Question 63

Which costs are included in the value proposition of a service?

Options:

Additional expense that the service consumer has because they are using the service