Exin certsexpert exin-itil Itil Exin Study Notes by Ciaran q151 vce pdf

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Exam Name:	ITIL Foundation (V4)
Exam Code:	ITIL Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	ciaran

Question 48

What is a change schedule PRIMARILY used for?

Options:

To help plan, authorize and schedule emergency changes

To publish a list of service requests that users can select

To ensure that a single change authority reviews every change

To help plan changes, assist in communication and avoid conflicts

Discussion

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Question 49

Which directly assists with the diagnosis and resolution of simple incidents?

Options:

Scripts for collecting user information

Use of shift working patterns

Fulfillment of service requests

Creation of a temporary team

Discussion

Question 50

Which statement about change authorization is CORRECT?

Options:

A change authority should be assigned to each type of change and change model