Isaca Updated CISM Exam Questions and Answers by lee

 The most important thing to include in the outsourcing agreement for disaster recovery activities is the recovery time objectives (RTOs). RTOs are the maximum acceptable time frames within which the critical business processes and information systems must be restored after a disaster or disruption. RTOs are based on the business impact analysis (BIA) and the risk assessment, and they reflect the business continuity requirements and expectations of the organization. By including the RTOs in the outsourcing agreement, the organization can ensure that the service provider is aware of and committed to meeting the agreed service levels and minimizing the downtime and losses in the event of a disaster. The other options are not as important as the RTOs, although they may be relevant and useful to include in the outsourcing agreement depending on the scope and nature of the disaster recovery services. References = CISM Review Manual 15th Edition, page 2471; CISM Review Questions, Answers & Explanations Database - 12 Month Subscription, Question ID: 1033

 Strengthening endpoint security is the most immediate focus when shifting to a work-from-home model with an increased need for remote access security, as this reduces the risk of unauthorized access, data leakage, malware infection, and other threats that may compromise the confidentiality, integrity, and availability of the organization’s information assets. Moving to a zero trust access model, enabling network-level authentication, and enhancing cyber response capability are also important, but not as urgent as strengthening endpoint security, as they require more time, resources, and planning to implement effectively. References = CISM Review Manual 2023, page 1561; CISM Review Questions, Answers & Explanations Manual 2023, page 302; ISACA CISM - iSecPrep, page 153

 Role-based access control (RBAC) is a policy-neutral access control mechanism that assigns access privileges to defined roles in the organization and then makes each user a member of the appropriate roles. RBAC reduces security administration efforts by simplifying the management of access rights across different users and resources. RBAC also enables consistent and efficient enforcement of the principle of least privilege, which grants users only the minimum rights required to perform their assigned tasks. RBAC can also facilitate the implementation of separation of duties, which prevents users from having conflicting or incompatible responsibilities. RBAC is among the most widely used methods in the information security tool kit1. References = CIS Control 6: Access Control Management - Netwrix, CISSP certification: RBAC (Role based access control), What is RBAC? (Role Based Access Control) - IONOS

 The business client should be responsible for determining access levels to an application that processes client information, because the business client is the owner of the data and the primary stakeholder of the application. The business client has the best knowledge and understanding of the business requirements, objectives, and expectations of the application, and the sensitivity, value, and criticality of the data. The business client can also define the roles and responsibilities of the users and the access rights and privileges of the users based on the principle of least privilege and the principle of separation of duties. The business client can also monitor and review the access levels and the usage of the application, and ensure that the access levels are aligned with the organization’s information security policies and standards.

The information security team, the identity and access management team, and the business unit management are all involved in the process of determining access levels to an application that processes client information, but they are not the primary responsible party. The information security team provides guidance, support, and oversight to the business client on the information security best practices, controls, and standards for the application, and ensures that the access levels are consistent with the organization’s information security strategy and governance. The identity and access management team implements, maintains, and audits the access levels and the access control mechanisms for the application, and ensures that the access levels are compliant with the organization’s identity and access management policies and procedures. The business unit management approves, authorizes, and sponsors the access levels and the access requests for the application, and ensures that the access levels are aligned with the business unit’s goals and strategies. References =

ISACA, CISM Review Manual, 16th Edition, 2020, pages 125-126, 129-130, 133-134, 137-138.

ISACA, CISM Review Questions, Answers & Explanations Database, 12th Edition, 2020, question ID 1037.