Isaca Updated CISM Exam Questions and Answers by saoirse

A single point of contact within the organization is the most important element to include when incorporating media communication procedures into the security incident communication plan because it helps to ensure a consistent and accurate message to the public and avoid confusion or misinformation. A single point of contact is a designated person who is authorized and trained to communicate with the media on behalf of the organization during a security incident. The single point of contact should coordinate with the incident response team, senior management, legal counsel, and public relations to prepare and deliver timely and appropriate statements to the media, as well as to respond to any inquiries or requests. A single point of contact also helps to prevent unauthorized or conflicting disclosures from other employees or stakeholders that may harm the organization’s reputation or legal position. Therefore, a single point of contact within the organization is the correct answer.

 Management support is the primary consideration when developing an incident response plan, as it is essential for obtaining the necessary resources, authority, and commitment for the plan. Management support also helps to ensure that the plan is aligned with the organization’s business objectives, risk appetite, and security strategy, and that it is communicated and enforced across the organization. Management support also facilitates the coordination and collaboration among different stakeholders, such as business units, IT functions, legal, public relations, and external parties, during an incident response.

The definition of an incident (A) is an important component of the incident response plan, as it provides the criteria and thresholds for identifying, classifying, and reporting security incidents. However, the definition of an incident is not the primary consideration, as it is derived from the organization’s security policies, standards, and procedures, and may vary depending on the context and impact of the incident.

Compliance with regulations (B) is also an important factor for the incident response plan, as it helps to ensure that the organization meets its legal and contractual obligations, such as notifying the authorities, customers, or partners of a security breach, preserving the evidence, and reporting the incident outcomes. However, compliance with regulations is not the primary consideration, as it is influenced by the nature and scope of the incident, and the applicable laws and regulations in different jurisdictions.

Previously reported incidents (D) are a valuable source of information and lessons learned for the incident response plan, as they help to identify the common types, causes, and impacts of security incidents, as well as the strengths and weaknesses of the current incident response processes and capabilities. However, previously reported incidents are not the primary consideration, as they are not predictive or comprehensive of the future incidents, and may not reflect the changing threat landscape and business environment.

References = CISM Review Manual, 16th Edition, Chapter 4: Information Security Incident Management, Section: Incident Response Plan, page 181-1821

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Level of residual risk is the amount of risk that remains after applying risk treatment options, such as avoidance, mitigation, transfer, or acceptance. The information security manager should compare the level of residual risk with the organization’s risk appetite, which is the amount of risk that the organization is willing to accept in pursuit of its objectives. The comparison will help to determine whether the risk treatment options are sufficient, excessive, or inadequate, and whether further actions are needed to align the risk level with the risk appetite.

References =

CISM Review Manual, 16th Edition, ISACA, 2020, p. 49: “Residual risk is the risk that remains after risk treatment.”

CISM Review Manual, 16th Edition, ISACA, 2020, p. 43: “Risk appetite is the amount of risk, on a broad level, that an entity is willing to accept in pursuit of value.”

CISM Review Manual, 16th Edition, ISACA, 2020, p. 50: “The information security manager should compare the residual risk with the risk appetite and determine whether the risk treatment options are sufficient, excessive, or inadequate.”

Encryption tools and personal data are the most often associated with legal issues in the context of transborder flow of technology-related items because they involve the protection of privacy and security of individuals and organizations across different jurisdictions, and may be subject to different laws and regulations that govern their access, use, or transfer. Website transactions and taxation are not very often associated with legal issues in this context because they involve the exchange of goods and services and the collection of taxes across different jurisdictions, which may not be directly related to technology transfer or data flow. Software patches and corporate data are not very often associated with legal issues in this context because they involve the maintenance and improvement of software functionality and the management and sharing of business information, which may not be directly related to technology transfer or data flow. Lack of competition and free trade are not very often associated with legal issues in this context because they involve the market structure and trade policies of different jurisdictions, which may not be directly related to technology transfer or data flow. References: https://www.oecd-ilibrary.org/science-and-technology/oecd-declaration-on-transborder-data-flows_230240624407 https://legalinstruments.oecd.org/public/doc/108/108.en.pdf