CompTIA Updated 220-1201 Exam Questions and Answers by gethin

When the keyboard backlight turns on, the laptop is receiving power and at least partially completing its startup hardware initialization. A black internal display can be caused by multiple issues, including a failed LCD/backlight, a loose or damaged display cable, an incorrect display output selection, or a graphics subsystem problem. The best next troubleshooting step is to connect the laptop to an external monitor because it quickly isolates whether the problem is with the internal display assembly or with the system’s ability to generate video at all.

If the external monitor displays video normally, the GPU and motherboard are likely functioning, and the technician should focus on the laptop’s internal screen components such as the LCD panel, backlight, display cable, or connector seating—often accessed by removing the bezel only after confirming this. If the external monitor also shows no video, the issue is more likely related to graphics output, memory, motherboard, or firmware/POST problems, and further internal diagnostics are required. Plugging in a charger is reasonable if the device seems underpowered, but it does not directly test the video path. Replacing the laptop is not an appropriate “next step” in troubleshooting.

An uninterruptible power supply (UPS) protects systems against power outages by providing temporary backup power, giving users time to save data and safely shut down.

From CompTIA A+ 220-1101 Official Study Guide, Objective 3.3 – Power protection:

“A UPS supplies backup power to prevent data loss and hardware damage during outages or surges, ensuring system integrity.”

Verified Source:

CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Power Protection

CompTIA Exam Objectives 220-1101, Domain 3.3

A hybrid environment combines both on-premises infrastructure and cloud-based resources, allowing virtual machines to operate seamlessly between the two. CompTIA A+ describes hybrid cloud as a deployment model where organizations maintain their own private servers or virtualization hosts while also leveraging public cloud platforms such as AWS, Azure, or Google Cloud. This model supports flexibility, scalability, and gradual migration, making it ideal for businesses not ready to fully abandon local infrastructure.

In this model, workloads can move between the local environment and the cloud depending on performance requirements, cost considerations, or redundancy needs. Additionally, hybrid clouds allow resource sharing, data synchronization, and load balancing across both environments.

A public cloud hosts resources entirely in the provider’s data center, offering no on-premises integration. A private cloud exists solely within the organization’s infrastructure with no external shared resources. SaaS delivers applications, not infrastructure, meaning it cannot host or manage virtual machines.

Therefore, an environment where VMs exist both on-site and in the cloud is best described as a Hybrid cloud.

A valid public IP address must fall outside the private IP address ranges:

10.0.0.0 to 10.255.255.255

172.16.0.0 to 172.31.255.255

192.168.0.0 to 192.168.255.255

66.157.195.20 is outside these ranges, making it a public IP address.

Why Not A, C, D: These IPs fall within private IP address ranges.

CompTIA A+ Exam Reference: Core 1 (220-1201), Section 2.6, IP addressing​.