CompTIA Updated 220-1201 Exam Questions and Answers by gethin

The customer wants to consolidate multiple physical servers running different operating systems, including Windows, Linux, and Unix, while maintaining strong isolation between systems. CompTIA A+ identifies Infrastructure as a Service (IaaS) as the best model for hosting fully isolated virtual machines in a cloud environment, allowing each OS to run independently on its own virtual hardware.

IaaS provides virtualized computing resources—CPU, RAM, networking, and storage—while allowing the customer full control over the OS and application layer. This means Windows, Linux, and Unix VMs can coexist without compatibility concerns because each VM runs its native OS without modification.

Containers (B) are unsuitable because they share the host OS kernel, meaning they cannot run different OS families. A Type 2 hypervisor (C) is workstation-based and not designed for enterprise server consolidation. VDI (D) provides user desktops, not server workload consolidation.

Thus, IaaS is the correct solution for compatibility, isolation, and consolidation across multiple OS types.

When an application fails to install on a smartphone despite being supported by the OS and device type, CompTIA A+ stresses that the most common cause is insufficient storage. Mobile devices require not only space for the app itself but also additional temporary space for the installation process, cached data, and updates. If internal storage is nearly full, the app store will display installation errors—even if the OS and hardware meet requirements.

Battery health has no impact on app installation. A SIM card is unrelated to installing local applications—it only affects cellular connectivity. Processor architecture issues would have been caught during compatibility checking, but the technician already verified the device supports the application.

Therefore, after confirming compatibility, the next logical step is to check available storage space. If storage is low, deleting unused apps, clearing cached data, or transferring media to cloud storage or an SD card typically resolves the installation issue.

Thus, Option A: Storage is the correct answer.

The digitizer is the component responsible for detecting touch input on a screen. If touch is not registering and there's no physical damage, the digitizer may be faulty.

From CompTIA A+ 220-1101 Official Study Guide, Objective 3.1 – Mobile device hardware:

“If a touchscreen device does not respond to input and the screen is intact, the digitizer (touch sensor) may be defective.”

Verified Source:

CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 3: Mobile Hardware

CompTIA Exam Objectives 220-1101, Domain 3.1

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Mobile Application Management (MAM) enforces policies restricting access to apps and services based on location, ensuring security at external sites.

Why Not A (MOW): "Mobile Only Workplace" (MOW) is not a recognized term in this context.

Why Not B (MAN): Metropolitan Area Network (MAN) is unrelated to mobile device policies.

Why Not C (MFA): Multi-Factor Authentication secures user accounts but does not enforce app restrictions.

CompTIA A+ Exam Reference: Core 2 (220-1102), Section 2.7, mobile device security policies​.