Salesforce Updated Sales-Cloud-Consultant Exam Questions and Answers by cerys

To associate contacts with multiple accounts, using the Contact to Multiple Accounts feature is the ideal solution. Here’s why:

Built-In Feature: Salesforce provides the Contact to Multiple Accounts feature as a standard capability, allowing a single contact to be associated with multiple accounts without needing custom fields or objects.

Relationship Management: This feature allows users to specify the role of the contact in relation to each account, which helps Cloud Kicks manage complex relationships across various accounts.

Salesforce Best Practices: Salesforce recommends utilizing standard features like Contact to Multiple Accounts to avoid unnecessary customization and ensure compatibility with Salesforce updates.

References: Salesforce documentation on Contact to Multiple Accounts details the setup and use of this feature to support relationship management.

In summary, using the Contact to Multiple Accounts feature (Option A) is the recommended approach for associating contacts with multiple accounts.

When users report that Lightning pages are loading slowly, using the Performance Analysis for App Builder tool can help identify performance issues and optimization opportunities. This tool provides insights into page load times and recommends best practices to improve Lightning page performance.

Performance Analysis for Lightning Pages: This tool allows admins and consultants to evaluate how specific components on a page affect load times, helping to identify potential bottlenecks.

Impact on User Adoption: By improving Lightning page performance, user satisfaction and adoption are likely to increase, as slow load times can deter users from engaging with the system.

Option A (Data Integration Metric) and Option C (Real-Time Event Monitoring) are not directly focused on page performance analysis. For more information, see Salesforce’s Performance Analysis for App Builder documentation.

With Opportunity Teams, Salesforce provides implicit sharing of related records. When an Opportunity is shared with a team, members gain Read access to the associated Account, even if the Account is set to Private in organization-wide defaults. This implicit sharing allows team members to have the necessary context on the Account without changing broader Account access permissions.

A report that highlights opportunities with a closed date earlier than the created date would directly address the issue of opportunities being created after they are already closed. This report helps sales management gain visibility into how frequently this occurs and enables them to identify patterns or specific reps who may need additional training or oversight.

While the Opportunity Pipeline report provides an overview of upcoming opportunities by stage, it does not specifically address discrepancies between created dates and closed dates. Automation to update the opportunity stage could help manage data integrity but does not provide the necessary visibility into how often opportunities are created late.

Salesforce Documentation References:

Create Custom Reports on Opportunities

Understanding Opportunity Fields