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Salesforce Sales-Cloud-Consultant Exam Topics, Blueprint and Syllabus

Certified Salesforce Sales Cloud Consultant (SP23)

Last Update April 12, 2024
Total Questions : 234

Our Salesforce Cloud Consultant Sales-Cloud-Consultant exam questions and answers cover all the topics of the latest Certified Salesforce Sales Cloud Consultant (SP23) exam, See the topics listed below. We also provide Salesforce Sales-Cloud-Consultant exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Salesforce Sales-Cloud-Consultant resources to help you understand the topics covered in the exam, such as Salesforce Cloud Consultant video tutorials, Sales-Cloud-Consultant study guides, and Sales-Cloud-Consultant practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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Salesforce Sales-Cloud-Consultant Exam Overview :

Exam Name Certified Salesforce Sales Cloud Consultant (SP23)
Exam Code Sales-Cloud-Consultant
Actual Exam Duration The duration of the Salesforce Sales-Cloud-Consultant exam is 105 minutes.
What exam is all about Salesforce Sales-Cloud-Consultant exam is designed to test the knowledge and skills of individuals who are interested in becoming certified Salesforce Sales Cloud Consultants. The exam covers various topics related to sales cloud implementation, configuration, and management, including sales process design, lead and opportunity management, forecasting, reporting, and collaboration. The exam consists of 60 multiple-choice questions and has a time limit of 105 minutes. To pass the exam, candidates must score at least 68% or higher. The certification is valid for two years and requires candidates to maintain their knowledge and skills through ongoing training and education.
Passing Score required The passing score required in the Salesforce Sales-Cloud-Consultant exam is 65%. This means that you need to answer at least 39 out of 60 questions correctly to pass the exam. It is recommended that you aim for a higher score to demonstrate your proficiency in the subject matter.
Competency Level required Based on the official Salesforce website, the Sales-Cloud-Consultant Exam is designed for individuals who have experience as a Salesforce Administrator or Consultant and have a deep understanding of Salesforce Sales Cloud functionality. The exam tests the candidate's knowledge and skills in areas such as sales process design, implementation, and management, data management, reporting, and analytics, and collaboration and communication. Candidates are expected to have a strong understanding of Salesforce Sales Cloud features and functionality, as well as experience in implementing and managing Sales Cloud solutions for clients. The exam is considered to be at an intermediate to advanced level, and candidates are expected to have a high level of competency in Salesforce Sales Cloud.
Questions Format The Salesforce Sales-Cloud-Consultant exam consists of multiple-choice questions. The exam format includes 60 multiple-choice questions, and the candidate has 105 minutes to complete the exam. The questions are designed to test the candidate's knowledge and skills in various areas related to sales cloud consulting, such as sales process design, implementation, and optimization, sales forecasting, lead management, and account and opportunity management. The exam also includes scenario-based questions that require the candidate to analyze a given situation and provide the best solution based on their knowledge and experience.
Delivery of Exam The Salesforce Sales-Cloud-Consultant exam is a computer-based exam that is delivered online through the Salesforce certification portal. It consists of multiple-choice questions and is timed for 105 minutes. The exam is designed to test the candidate's knowledge and skills in various areas related to sales cloud implementation, configuration, and management. The exam is available in English, Japanese, and Spanish languages.
Language offered The Salesforce Sales-Cloud-Consultant exam is offered in English, Japanese, Spanish, French, German, Portuguese (Brazilian), and Simplified Chinese.
Cost of exam You can visit the official Salesforce website or contact their customer support for the latest pricing information.
Target Audience The target audience for Salesforce Sales-Cloud-Consultant includes sales professionals, sales managers, sales operations managers, sales executives, and anyone involved in the sales process of an organization. This certification is designed for individuals who want to demonstrate their expertise in implementing and configuring Salesforce Sales Cloud solutions to improve sales productivity, increase revenue, and enhance customer satisfaction. It is also suitable for consultants, business analysts, and project managers who work with sales teams and want to gain a deeper understanding of Salesforce Sales Cloud.
Average Salary in Market The average salary for a Salesforce Sales Cloud Consultant in the United States is around $87,000 per year. However, this can vary depending on factors such as location, experience, and company size.
Testing Provider You can visit the official Salesforce website to register for the exam or contact a Salesforce training provider for more information.
Recommended Experience based on the information available, the recommended experience for Salesforce Sales-Cloud-Consultant exam is: 1. At least two years of experience as a Salesforce Administrator or equivalent knowledge. 2. Knowledge of sales processes, including lead management, opportunity management, forecasting, and pipeline management. 3. Understanding of Salesforce Sales Cloud features, such as account and contact management, sales collaboration, and sales performance management. 4. Familiarity with Salesforce automation tools, such as workflows, process builder, and approval processes. 5. Knowledge of Salesforce security and data management best practices. 6. Experience with Salesforce reporting and analytics. 7. Understanding of Salesforce integration with other systems. 8. Familiarity with Salesforce mobile app and Salesforce Lightning Experience. 9. Knowledge of Salesforce certifications and their requirements. 10. Experience with project management and implementation methodologies.
Prerequisite But according to Salesforce, the prerequisites for the Sales-Cloud-Consultant exam are: 1. Salesforce Administrator Certification 2. At least two years of experience as a Salesforce Administrator 3. Knowledge of sales processes and best practices 4. Understanding of Salesforce Sales Cloud functionality and features 5. Familiarity with Salesforce automation tools, such as workflows and process builder 6. Knowledge of data management and reporting in Salesforce 7. Understanding of Salesforce security and access controls.
Retirement (If Applicable) Salesforce usually announces the retirement date of their exams on their official website and provides ample time for candidates to prepare and take the exam before it is retired. It is recommended to regularly check the Salesforce website for updates on exam retirements.
Certification Track (RoadMap): The Salesforce Sales-Cloud-Consultant certification track/roadmap is a series of steps that individuals can take to become certified as a Salesforce Sales Cloud Consultant. The roadmap includes the following steps: 1. Salesforce Certified Administrator: This is the first step in the certification track. It covers the basics of Salesforce administration and is a prerequisite for the Sales Cloud Consultant certification. 2. Salesforce Certified Sales Cloud Consultant: This certification focuses on the skills and knowledge required to implement and configure Salesforce Sales Cloud solutions. 3. Salesforce Certified Advanced Administrator: This certification builds on the skills learned in the Certified Administrator certification and covers advanced topics such as security, automation, and data management. 4. Salesforce Certified Technical Architect: This is the highest level of certification in the Salesforce ecosystem. It requires a deep understanding of Salesforce architecture and the ability to design and implement complex solutions. Overall, the Sales-Cloud-Consultant certification track/roadmap is designed to help individuals develop the skills and knowledge needed to become experts in Salesforce Sales Cloud and advance their careers in the Salesforce ecosystem.
Official Information https://trailhead.salesforce.com/help?article=Salesforce-Certified-Sales-Cloud-Consultant-Exam-Guide
See Expected Questions Salesforce Sales-Cloud-Consultant Expected Questions in Actual Exam
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Salesforce Sales-Cloud-Consultant Exam Topics :

Section Weight Objectives
Industry Knowledge: 7%
  • Explain the factors that influence sales metrics, KPIs, and business challenges.
  • Describe common sales processes and key implementation considerations.
  • Describe the common marketing processes and key implementation considerations.
Implementation Strategies: 12%
  • Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, deploy and document).
  • Given a scenario, determine appropriate sales deployment considerations.
  • Given a scenario, measure the success of a Sales Cloud implementation project.
Sales Cloud Solution Design: 21%
  • Given a set of requirements, design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order.
  • Given a scenario, analyze customer requirements to determine an appropriate solution design considering capabilities, limitations, and design trade-offs.
  • Given a scenario, identify an appropriate approach when designing the lead conversion process.
  • Describe the implementation considerations when designing a sales process. (validation rules, automation, record types, page layouts, and triggers).
  • Given a scenario, determine when it is appropriate to include custom application development or third-party applications.
  • Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.
  • Explain the capabilities, use cases, and design considerations for Territory Management.
  • Explain the capabilities, use cases, and design considerations when implementing Orders.
  • Explain the capabilities, use cases, and design considerations of the Salesforce mobile app pertinent to the sales process.
  • Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process.
Marketing and Leads: 8%
  • Explain how marketing capabilities support the sales process.
  • Given a scenario, recommend appropriate methods for lead scoring and criteria for lead qualification.
  • Explain the best practices for managing lead data quality.
  • Describe the best practices for using lead automation tools and campaign management.
Account and Contact Management: 13%
  • Given a scenario, explain how the ownership of Account and Contact records drive visibility of related sales information such as Opportunities, Activities, etc.
  • Explain the various methods for establishing relationships between Accounts and Contacts.
  • Given a scenario, explain the impact of having an account hierarchy (visibility, maintainability, reporting).
  • Given a scenario, explain the use cases and implications for implementing person accounts.
  • Given a scenario, explain when to use third-party data enrichment tools.
Opportunity Management: 13%
  • Given a set of requirements, determine how to support different sales process scenarios for an Opportunity.
  • Given a scenario, determine the relationships between sales stages, forecast, and pipeline.
  • Given a scenario, determine the relationships between Opportunities, Products, Product Schedules, Price, Books, Quotes, and Contracts.
  • Given a set of requirements, design forecasting to meet the business need.
  • Describe the implementation considerations of multi-currency and advanced currency management on Opportunities.
Sales Productivity: 9%
  • Given a scenario, determine the key features that help to enable and measure sales productivity and adoption.
  • Identify use cases and considerations for using email and productivity tools.
  • Given a scenario, identify the appropriate mobile solution to improve sales productivity.
  • Describe the use cases and best practices for using Chatter.
Sales Cloud Analytics: 9%
  • Given a set of desired metrics, determine the appropriate report, dashboard, or reporting snapshot solution.
  • Describe the implementation considerations of multi-currency and advanced currency management on reports and dashboards.
  • Given a scenario, determine permissions and access to Reports and Dashboards.
Integration and Data Management: 8%
  • Explain the use cases and considerations for common Sales Cloud integrations
  • Explain the use cases and considerations for data migration in Sales Cloud.
  • Given a scenario, analyze the implications and design considerations of large data volumes.
  • Explain how integration facilitates the exchange of data between Salesforce organizations.