Exam Name: | Certified Implementation Specialist - IT Service Management | ||
Exam Code: | CIS-ITSM Dumps | ||
Vendor: | ServiceNow | Certification: | CIS-Service Management |
Questions: | 113 Q&A's | Shared By: | keyaan |
Your customer is using the baseline Create Incident Catalog Item and would like to add a few additional input fields. How should you update the catalog item?
How is granular read and write access for a specific change model defined?
Category and Subcategory values can be set manually on the Incident form. What are disadvantages of this approach? (Choose two.)
What actions can a user with the itil_admin role take in support of Change Management? (Choose three.)