Salesforce selftestengine new Release Adm-261 Salesforce Consultant Questions by Jaden q142 vce pdf

Page: 2 / 13

Exam Name:	Service Cloud Administration (SU24)
Exam Code:	ADM-261 Dumps
Vendor:	Salesforce	Certification:	Salesforce Consultant
Questions:	354 Q&A's	Shared By:	jaden

Question 8

All of the following objects may have a queue EXCEPT:

Options:

Accounts

Cases

Leads

Custom Objects

Discussion

Question 9

An Inside Sales Contact Center Manager would like to assess the ROI of the Contact Center. Which three metrics should the Manager use to assess the ROI? Choose 3 answers

Options:

Average queue time per agent

Number of leads created

Opportunities per channel

Cost per call

Number of sales queues

Discussion

Question 10

A company receives support requests through a variety of email addresses and web forms for different parts of the business.

Which feature combination will ensure that cases are efficiently handled by the most appropriate representatives?

Options:

Case Assignment Rules, Queues, Chatter Groups, Live Agent

Case Assignment Rules, Queues, Public Groups, Omni-Channel

Escalation Rules, Queues, Chatter Groups, Omni-Channel

Escalation Rules, Queues, Public Groups, Live Agent

Discussion

Question 11

A company has a requirement to keep all emails behind their firewall, they have 200 agents. What shouldthey use?

Options:

Community

Email to Case

Web to Case

On Demand Email to Case

Discussion

Neve

Will I be able to achieve success after using these dumps?

Rohan Nov 20, 2025

Absolutely. It's a great way to increase your chances of success.

Ace

No problem! I highly recommend Cramkey Dumps to anyone looking to pass their certification exams. They will help you feel confident and prepared on exam day. Good luck!

Harris Nov 3, 2025

That sounds amazing. I'll definitely check them out. Thanks for the recommendation!

Laila

They're such a great resource for anyone who wants to improve their exam results. I used these dumps and passed my exam!! Happy customer, always prefer. Yes, same questions as above I know you guys are perfect.

Keira Nov 3, 2025

100% right….And they're so affordable too. It's amazing how much value you get for the price.

Addison

Want to tell everybody through this platform that I passed my exam with excellent score. All credit goes to Cramkey Exam Dumps.

Libby Nov 8, 2025

That's good to know. I might check it out for my next IT certification exam. Thanks for the info.

Page: 2 / 13

Title

Questions

Posted

salesforce.selftestengine.new release adm-261 salesforce consultant questions.by jaden.q142.vce.pdf

142