Salesforce certkiller adm-261 Exam Questions Tutorials by Humaira q107 vce pdf

Page: 8 / 13

Exam Name:	Service Cloud Administration (SU24)
Exam Code:	ADM-261 Dumps
Vendor:	Salesforce	Certification:	Salesforce Consultant
Questions:	354 Q&A's	Shared By:	humaira

Question 32

A company has implemented Salesforce Service Cloud. The company needs Key Performance Indicators (KPIs) to ensure that its customer support service center is profitable. Which three metrics can be used to help executive management understand service center costs? Choose 3 answers

Options:

All open Cases by Priority

All open cases by Channel

All Cases closed Month-to-date

Case resolution time

All Cases by Customer

Discussion

Question 33

A customer is planning a Service Cloud implementation. The customer's current database has the following number of records:

* 10 million cases

* 1 million accounts

* 3million contacts

When planning to migrate this data into Salesforce, what implications should be considered? (Choose 2)

Options:

The Salesforce org may be slow during the data import

Related lists on the case object may be slow to populate

Salesforce reporting speed may be affected

Result may be slow when searching for records

Discussion

Question 34

Which two solutions can be used to enable agents to manage multiple cases at the sametime when designing a Contact Center? Choose 2 answers

Options:

Interactive Voice Response

Computer Telephone Integration

Social Customer Service

Live Agent

Discussion

Question 35

Support agents need to verify that customers are eligible to receive customer support before they can update the

Which two objects are used to verify that a customer is entitled to receive support? Choose 2 answers

Options:

Contacts

Products

Service contracts

Case history

Discussion

Walter

Yayyy!!! I passed my exam with the help of Cramkey Dumps. Highly appreciated!!!!

Angus May 23, 2026

YES….. I saw the same questions in the exam.

Everleigh

I must say that they are updated regularly to reflect the latest exam content, so you can be sure that you are getting the most accurate information. Plus, they are easy to use and understand, so even new students can benefit from them.

Huxley May 9, 2026

That's great to know. So, you think new students should buy these dumps?

Laila

They're such a great resource for anyone who wants to improve their exam results. I used these dumps and passed my exam!! Happy customer, always prefer. Yes, same questions as above I know you guys are perfect.

Keira May 22, 2026

100% right….And they're so affordable too. It's amazing how much value you get for the price.

Atlas

What are these Dumps? Would anybody please explain it to me.

Reign May 22, 2026

These are exam dumps for a variety of IT certifications. They have a vast collection of updated questions and answers, which are very helpful in preparing for the exams.

Rae

I tried using Cramkey dumps for my recent certification exam and I found them to be more accurate and up-to-date compared to other dumps I've seen. Passed the exam with wonderful score.

Rayyan May 25, 2026

I see your point. Thanks for sharing your thoughts. I might give it a try for my next certification exam.

Page: 8 / 13

Title

Questions

Posted

salesforce.selftestengine.new release adm-261 salesforce consultant questions.by jaden.q142.vce.pdf

142

2026-04-04

salesforce.exams4sure.complete adm-261 materials.by cruze.q284.vce.pdf

284

2026-05-14