Salesforce testinside download Latest Adm-261 Questions by Kyron q107 vce pdf

Page: 6 / 13

Exam Name:	Service Cloud Administration (SU24)
Exam Code:	ADM-261 Dumps
Vendor:	Salesforce	Certification:	Salesforce Consultant
Questions:	354 Q&A's	Shared By:	kyron

Question 24

For which purposeshould a contact center use Visual Flow?

Options:

To assign follow-up tasks to an agent one week after a case is closed.

To automatically assign cases to a specific queue based on the customer support level

To escalate to the support manager if it has beenopen for more than 72 hours

To automate business processes for agents who troubleshoot customer support issues via phone

Discussion

Question 25

Universal Containers requires that a case status be updated 48 hours after a solution to the case has been emailed to a customer. Which Salesforce feature would be used to meet this requirement?

Options:

Assignment rules

Validation rules

Workflow rules

Auto-response rules

Discussion

River

Hey, I used Cramkey Dumps to prepare for my recent exam and I passed it.

Lewis May 19, 2026

Yeah, I used these dumps too. And I have to say, I was really impressed with the results.

Annabel

I recently used them for my exam and I passed it with excellent score. I am impressed.

Amirah May 17, 2026

I passed too. The questions I saw in the actual exam were exactly the same as the ones in the Cramkey Dumps. I was able to answer the questions confidently because I had already seen and studied them.

Wyatt

Passed my exam… Thank you so much for your excellent Exam Dumps.

Arjun May 15, 2026

That sounds really useful. I'll definitely check it out.

Zayaan

Successfully aced the exam… Thanks a lot for providing amazing Exam Dumps.

Harmony May 21, 2026

That's fantastic! I'm glad to hear that their dumps helped you. I also used them and found it accurate.

Alaia

These Dumps are amazing! I used them to study for my recent exam and I passed with flying colors. The information in the dumps is so valid and up-to-date. Thanks a lot!!!

Zofia May 28, 2026

That's great to hear! I've been struggling to find good study material for my exam. I will ty it for sure.

Question 26

Which two configuration steps are required before Quick Actions can be used in Macros? Choose 2 answers

Options:

The specific Quick Action must be added to the Case Feed.

Global Actions need to be on the publisher layout.

The specific Quick Action must be added to the Case record page.

Quick Actions must be enabled in the org.

Discussion

Question 27

A contact center manager is looking for ways to overall cost per case.