Salesforce testinside download Latest Adm-261 Questions by Kyron q107 vce pdf

Page: 6 / 13

Exam Name:	Service Cloud Administration (SU24)
Exam Code:	ADM-261 Dumps
Vendor:	Salesforce	Certification:	Salesforce Consultant
Questions:	354 Q&A's	Shared By:	kyron

Question 24

For which purposeshould a contact center use Visual Flow?

Options:

To assign follow-up tasks to an agent one week after a case is closed.

To automatically assign cases to a specific queue based on the customer support level

To escalate to the support manager if it has beenopen for more than 72 hours

To automate business processes for agents who troubleshoot customer support issues via phone

Discussion

Question 25

Universal Containers requires that a case status be updated 48 hours after a solution to the case has been emailed to a customer. Which Salesforce feature would be used to meet this requirement?

Options:

Assignment rules

Validation rules

Workflow rules

Auto-response rules

Discussion

Question 26

Which two configuration steps are required before Quick Actions can be used in Macros? Choose 2 answers

Options:

The specific Quick Action must be added to the Case Feed.

Global Actions need to be on the publisher layout.

The specific Quick Action must be added to the Case record page.

Quick Actions must be enabled in the org.

Discussion

Question 27

A contact center manager is looking for ways to overall cost per case.

What Salesforce metrics should the contact center manager evaluate? (Choose 2)

Options:

Average number of activities per case

Average number of articles attached to a case

Total number of cases by origin

Average customer satisfaction score by case

Discussion

Faye

Yayyyy. I passed my exam. I think all students give these dumps a try.

Emmeline Jul 22, 2026

Definitely! I have no doubt new students will find them to be just as helpful as I did.

Andrew

Are these dumps helpful?

Jeremiah Jul 17, 2026

Yes, Don’t worry!!! I'm confident you'll find them to be just as helpful as I did. Good luck with your exam!

Norah

Cramkey is highly recommended.

Zayan Jul 25, 2026

Definitely. If you're looking for a reliable and effective study resource, look no further than Cramkey Dumps. They're simply wonderful!

Atlas

What are these Dumps? Would anybody please explain it to me.

Reign Jul 28, 2026

These are exam dumps for a variety of IT certifications. They have a vast collection of updated questions and answers, which are very helpful in preparing for the exams.

Cecilia

Yes, I passed my certification exam using Cramkey Dumps.

Helena Jul 26, 2026

Great. Yes they are really effective

Page: 6 / 13

Title

Questions

Posted

salesforce.selftestengine.new release adm-261 salesforce consultant questions.by jaden.q142.vce.pdf

142

2026-06-29

salesforce.exams4sure.complete adm-261 materials.by cruze.q284.vce.pdf