Salesforce testinside download Latest Adm-261 Questions by Kyron q107 vce pdf

Page: 6 / 13

Exam Name:	Service Cloud Administration (SU24)
Exam Code:	ADM-261 Dumps
Vendor:	Salesforce	Certification:	Salesforce Consultant
Questions:	354 Q&A's	Shared By:	kyron

Question 24

For which purposeshould a contact center use Visual Flow?

Options:

To assign follow-up tasks to an agent one week after a case is closed.

To automatically assign cases to a specific queue based on the customer support level

To escalate to the support manager if it has beenopen for more than 72 hours

To automate business processes for agents who troubleshoot customer support issues via phone

Discussion

Question 25

Universal Containers requires that a case status be updated 48 hours after a solution to the case has been emailed to a customer. Which Salesforce feature would be used to meet this requirement?

Options:

Assignment rules

Validation rules

Workflow rules

Auto-response rules

Discussion

Carson

Yeah, definitely. I would definitely recommend Cramkey Dumps to anyone who is preparing for an exam.

Rufus Oct 9, 2026

Me too. They're a lifesaver!

Amy

I passed my exam and found your dumps 100% relevant to the actual exam.

Lacey Oct 18, 2026

Yeah, definitely. I experienced the same.

Stefan

Thank you so much Cramkey I passed my exam today due to your highly up to date dumps.

Ocean Oct 12, 2026

Agree….Cramkey Dumps are constantly updated based on changes in the exams. They also have a team of experts who regularly review the materials to ensure their accuracy and relevance. This way, you can be sure you're studying the most up-to-date information available.

Kylo

What makes Cramkey Dumps so reliable? Please guide.

Sami Oct 20, 2026

Well, for starters, they have a team of experts who are constantly updating their material to reflect the latest changes in the industry. Plus, they have a huge database of questions and answers, which makes it easy to study and prepare for the exam.

Faye

Yayyyy. I passed my exam. I think all students give these dumps a try.

Emmeline Oct 7, 2026

Definitely! I have no doubt new students will find them to be just as helpful as I did.

Question 26

Which two configuration steps are required before Quick Actions can be used in Macros? Choose 2 answers

Options:

The specific Quick Action must be added to the Case Feed.

Global Actions need to be on the publisher layout.

The specific Quick Action must be added to the Case record page.

Quick Actions must be enabled in the org.

Discussion