Salesforce testinside download Latest Adm-261 Questions by Kyron q107 vce pdf

Page: 6 / 13

Exam Name:	Service Cloud Administration (SU24)
Exam Code:	ADM-261 Dumps
Vendor:	Salesforce	Certification:	Salesforce Consultant
Questions:	354 Q&A's	Shared By:	kyron

Question 24

For which purposeshould a contact center use Visual Flow?

Options:

To assign follow-up tasks to an agent one week after a case is closed.

To automatically assign cases to a specific queue based on the customer support level

To escalate to the support manager if it has beenopen for more than 72 hours

To automate business processes for agents who troubleshoot customer support issues via phone

Discussion

Georgina

I used Cramkey Dumps to prepare for my recent exam and I have to say, they were a huge help.

Corey Oct 17, 2026

Really? How did they help you? I know these are the same questions appears in exam. I will give my try. But tell me if they also help in some training?

Rosalie

I passed. I would like to tell all students that they should definitely give Cramkey Dumps a try.

Maja Oct 21, 2026

That sounds great. I'll definitely check them out. Thanks for the suggestion!

Carson

Yeah, definitely. I would definitely recommend Cramkey Dumps to anyone who is preparing for an exam.

Rufus Oct 9, 2026

Me too. They're a lifesaver!

Anaya

I found so many of the same questions on the real exam that I had already seen in the Cramkey Dumps. Thank you so much for making exam so easy for me. I passed it successfully!!!

Nina Oct 18, 2026

It's true! I felt so much more confident going into the exam because I had already seen and understood the questions.

Peyton

Hey guys. Guess what? I passed my exam. Thanks a lot Cramkey, your provided information was relevant and reliable.

Coby Oct 9, 2026

Thanks for sharing your experience. I think I'll give Cramkey a try for my next exam.

Question 25

Universal Containers requires that a case status be updated 48 hours after a solution to the case has been emailed to a customer. Which Salesforce feature would be used to meet this requirement?

Options:

Assignment rules

Validation rules

Workflow rules

Auto-response rules

Discussion

Question 26

Which two configuration steps are required before Quick Actions can be used in Macros? Choose 2 answers

Options:

The specific Quick Action must be added to the Case Feed.

Global Actions need to be on the publisher layout.

The specific Quick Action must be added to the Case record page.