Salesforce testinside download Latest Adm-261 Questions by Kyron q107 vce pdf

Page: 6 / 13

Exam Name:	Service Cloud Administration (SU24)
Exam Code:	ADM-261 Dumps
Vendor:	Salesforce	Certification:	Salesforce Consultant
Questions:	354 Q&A's	Shared By:	kyron

Question 24

For which purposeshould a contact center use Visual Flow?

Options:

To assign follow-up tasks to an agent one week after a case is closed.

To automatically assign cases to a specific queue based on the customer support level

To escalate to the support manager if it has beenopen for more than 72 hours

To automate business processes for agents who troubleshoot customer support issues via phone

Discussion

Question 25

Universal Containers requires that a case status be updated 48 hours after a solution to the case has been emailed to a customer. Which Salesforce feature would be used to meet this requirement?

Options:

Assignment rules

Validation rules

Workflow rules

Auto-response rules

Discussion

Question 26

Which two configuration steps are required before Quick Actions can be used in Macros? Choose 2 answers

Options:

The specific Quick Action must be added to the Case Feed.

Global Actions need to be on the publisher layout.

The specific Quick Action must be added to the Case record page.

Quick Actions must be enabled in the org.

Discussion

Question 27

A contact center manager is looking for ways to overall cost per case.

What Salesforce metrics should the contact center manager evaluate? (Choose 2)

Options:

Average number of activities per case

Average number of articles attached to a case

Total number of cases by origin

Average customer satisfaction score by case

Discussion

Walter

Yayyy!!! I passed my exam with the help of Cramkey Dumps. Highly appreciated!!!!

Angus Sep 16, 2026

YES….. I saw the same questions in the exam.

Alessia

Amazing Dumps. Found almost all questions in actual exam whih I prepared from these valuable dumps. Recommended!!!!

Belle Sep 22, 2026

That's impressive. I've been struggling with finding good study material for my certification. Maybe I should give Cramkey Dumps a try.

Georgina

I used Cramkey Dumps to prepare for my recent exam and I have to say, they were a huge help.

Corey Sep 9, 2026

Really? How did they help you? I know these are the same questions appears in exam. I will give my try. But tell me if they also help in some training?

Nadia

Why these dumps are important? Can I pass my exam without these dumps?

Julian Sep 19, 2026

The questions in the Cramkey dumps are explained in detail and there are also study notes and reference materials provided. This made it easier for me to understand the concepts and retain the information better.

Sarah

Yeah, I was so relieved when I saw that the question appeared in the exam were similar to their exam dumps. It made the exam a lot easier and I felt confident going into it.

Aaliyah Sep 27, 2026

Same here. I've heard mixed reviews about using exam dumps, but for us, it definitely paid off.

Page: 6 / 13

Title

Questions

Posted

salesforce.selftestengine.new release adm-261 salesforce consultant questions.by jaden.q142.vce.pdf

142

2026-09-11

salesforce.exams4sure.complete adm-261 materials.by cruze.q284.vce.pdf

284

2026-10-13