Salesforce Updated Platform-App-Builder Exam Questions and Answers by leonie

A managed package from AppExchange is a custom solution that is developed by a third-party provider and can be installed in Salesforce. A managed package can be easily updated by the provider without affecting the existing functionality or customizations. This makes it suitable for the app builder’s requirement of ease of updates. Option B, C, and D are not as easy to update as a managed package.

The app builder should recommend a workflow rule to automate this process. A workflow rule is a type of automation tool that can execute actions based on certain criteria. In this case, the workflow rule can have a criterion that evaluates if the DoNotCall checkbox is checked on a Contact record, and then execute a field update action that sets the Phone field to null. Option A, B, and C are not automation tools that can perform this task.

When multiple objects require the same picklist values, the correct approach is to create a Global Picklist Value Set (also called a Global Value Set). This allows an organization to maintain one centralized list of picklist values that can be reused across multiple picklist fields on different objects.

Why C is correct:Exact Extract:“Global value sets let you share the same picklist values with more than one picklist field. A global value set is a set of shared values that you define once and use in multiple custom picklist fields.” — Salesforce Help | Global Value SetsThis ensures consistent data values, simplifies maintenance, and makes changes automatically available wherever the global picklist is used.

Why C is correct:Exact Extract:“Global value sets let you share the same picklist values with more than one picklist field. A global value set is a set of shared values that you define once and use in multiple custom picklist fields.” — Salesforce Help | Global Value SetsThis ensures consistent data values, simplifies maintenance, and makes changes automatically available wherever the global picklist is used.

Why not A (Related Picklist):“Related Picklist” is not a valid Salesforce feature.

Why not B (Shared Custom Field):Salesforce does not provide a “Shared Custom Field” functionality. Each field belongs to a specific object.

Why not D (Dependent Picklist):Dependent picklists control available values based on another field’s value. They do not allow reuse of a single value list across multiple objects.

References (Salesforce Platform App Builder documentation / Study Guide topics):

Salesforce Help | Global Value Sets

Salesforce Help | Picklist Fields

Salesforce Platform App Builder Exam Guide | Data Modeling and Management

The app builder should add the fields to the page layout on the object to ensure users can access the new object and fields. The page layout determines which fields are visible and editable on the record detail page. Option A, B, and C are not necessary for this purpose.