Salesforce Updated Platform-App-Builder Exam Questions and Answers by dollie

The correct answer is C. To make a Contact’s Twitter profile available in the Salesforce mobile app, the app builder should add the Twitter component to the mobile Lightning record page. Salesforce guidance states that to make Twitter accessible on Account or Contact record pages and in the Salesforce mobile app, add the Twitter component in Lightning App Builder.

Why others are incorrect:

A is wrong because mobile navigation is for navigation items, not displaying a Contact Twitter profile.

B is unnecessary because Salesforce provides the component declaratively.

D may show a link, but it does not provide the standard Twitter profile component experience.

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The correct answer is C. Formula Field.

The Service Manager wants a visual color indicator based on the age of an open Case: green for new, yellow for one day old, and red for three days old. This can be implemented with a formula field using conditional logic and the Salesforce IMAGE() function to display different colored indicators based on Case age. Salesforce documentation confirms that the IMAGE function is available in formula fields and can display an image based on field values.

A formula field can evaluate the case age using fields such as CreatedDate , TODAY() , and IsClosed , then return the correct colored image.

A. Custom Button is incorrect because this is not a user action.

B. Quick Action is incorrect because the requirement is display-based, not action-based.

D. Lightning Web Component could do this with code, but a formula field is the simplest declarative Platform App Builder solution.

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The verified current-platform answer is D. Salesforce Conditional Field Formatting in Lightning App Builder allows Dynamic Forms fields to display configurable icons and colors according to rules and criteria. Critically, Salesforce explicitly supports formula fields when the formula resolves to a supported data type, so the existing formula field can drive the formatting rules. The app builder can configure different icons and icon colors without embedding presentation logic into the formula itself. IMAGE() and CASE() can produce formula-based images, but they are an older technique and do not provide the native Dynamic Forms conditional-formatting capability described by the current platform. Field help is static, and Screen Flow is unnecessarily complex.

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A Global Picklist Value Set is used when the same picklist values must be reused across multiple objects and fields. Salesforce states that global picklist value sets let admins share values across objects and custom picklist fields.

Why not others:

A. Shared Custom Field is not a Salesforce feature for this requirement.

C. Dependent Picklist controls values based on another field.

D. Related Picklist is not the correct Salesforce feature.

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