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Salesforce Updated CRT-251 Exam Questions and Answers by dougie

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Salesforce CRT-251 Exam Overview :

Exam Name: Salesforce Certified Sales Cloud Consultant (Sales-Con-201)
Exam Code: CRT-251 Dumps
Vendor: Salesforce Certification: Salesforce Cloud Consultant
Questions: 190 Q&A's Shared By: dougie
Question 24

Universal Containers (UC) has established Sales Ops teams. As part of the sales process, Tasks are used to track all customer interactions. UC wants any available Sales Ops team member to handle these Tasks as soon as possible.

Which Salesforce functionality should the consultant recommend to meet the requirement?

Options:

A.

Create Opportunity Teams to manage Tasks.

B.

Leave the Task's Assigned To held bank

C.

Use workflows to create a Task for each team member.

D.

Assign Tasks to a queue to share work efficiently.

Discussion
Cody
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Isabel Aug 20, 2025
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Question 25

Cloud Kicks plans to integrate its email system with Salesforce, and wants to show the last 2 months of email activity to its 75 sales reps.

What should a consultant recommend to meet this requirement?

Options:

A.

Sales Cloud Einstein

B.

Einstein Activity Capture Standard

C.

Email to Salesforce

D.

Sales Cloud Console

Discussion
Question 26

The project is almost finished, and now it’s time to test the changes and updates that

have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox.

How should the consultant recommend testing be conducted?

Options:

A.

Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases.

B.

Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases.

C.

Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases.

D.

Create a new Sandbox and ask volunteers to test it with use cases.

Discussion
Question 27

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team.

How should the consultant meet this requirement?

Options:

A.

Recommend an integration with the marketing platform that creates leads in Sales Cloud.

B.

Create users for the marketing team so they can enter leads directly into Sales Cloud.

C.

Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.

Discussion
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