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Salesforce Updated CRT-251 Exam Questions and Answers by anika

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Salesforce CRT-251 Exam Overview :

Exam Name: Salesforce Certified Sales Cloud Consultant (Sales-Con-201)
Exam Code: CRT-251 Dumps
Vendor: Salesforce Certification: Salesforce Cloud Consultant
Questions: 190 Q&A's Shared By: anika
Question 12

The admin at Universal Containers is attempting to retire a Product, but they are receiving an error because the Product is associated to an Opportunity.

What should the consultant recommend to resolve the issue most efficiently'

Options:

A.

Remove the related Product from all Opportunities and Quotes.

B.

Archive the Product or Price Book and each related Price Book entry.

C.

Edit the Product record and uncheck the Active field.

D.

Create a Flow to automatically delete the Product from the Price Book.

Discussion
Question 13

Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive. The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts.

What is the most efficient solution that the consultant should implement to meet the requirement?

Options:

A.

Create a new lookup field on the Contact record.

B.

Create a new Contact record related to the nonprofit account.

C.

Enable the Contact to Multiple Accounts feature.

Discussion
Conor
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Jakub Mar 14, 2026
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Antoni Mar 17, 2026
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Question 14

Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps" Person Accounts with Microsoft contacts and vice versa.

Which consideration should the consultant be aware of?

Options:

A.

Lightning Sync works in conjunction with Einstein Activity Capture.

B.

Einstein Activity Capture is supported in the Salesforce Classic interface.

C.

New Person Accounts should be created in Microsoft and synced to Salesforce.

D.

New Person Accounts should be created in Salesforce and synced to Microsoft.

Discussion
Question 15

Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is

its mobile support which provides flexibility for sales reps.

How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

Options:

A.

Download the Login History report and filter by device type.

B.

Review the user profiles for mobile device permissions.

C.

Report on the opportunity records created on a mobile device.

Discussion
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