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Salesforce Updated CRT-251 Exam Questions and Answers by anika

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Salesforce CRT-251 Exam Overview :

Exam Name: Salesforce Certified Sales Cloud Consultant (SP23)
Exam Code: CRT-251 Dumps
Vendor: Salesforce Certification: Salesforce Cloud Consultant
Questions: 234 Q&A's Shared By: anika
Question 12

Cloud Kicks has decided to implement Sales Cloud Einstein. After setting up Sales Cloud Einstein, a consultant finds some of the features are not enabled.

What are two steps the consultant can take to troubleshoot the issue?

Choose 2 answers

Options:

A.

Check Sales Cloud Einstein permission set assignments.

B.

Validate the Connected App Details.

C.

Verify Integration User Profile Details

D.

Reconfigure the Einstein Lead Scoring app.

Discussion
Question 13

Cloud Kicks has a requirement to measure end user adoption and data quality in Salesforce.

Which solution should the consultant recommend?

Options:

A.

Einstein Conversation Insight-;

B.

tableau custom dashboard

C.

Adoption and Data Quality Dashboards Pack

D.

Salesforce Surveys

Discussion
Question 14

Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub. Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%.

Which two steps should a consultant recommend to satisfy these requirements7

Choose 2 answers

Options:

A.

Create two Approval Processes, one with the RSM and one with the RVP.

B.

Use Process Builder to send an approval Task and email to the RSM and RVP.

C.

Use Process Builder to automatically submit approvals over a 5% discount.

D.

Create a two-step Approval Process with the RSM and RVP as approvers.

Discussion
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Question 15

Universal Containers (UC) wants to make it easier for sales reps to log their customer

interactions, such as emails and events, directly from their email and calender applications. UC

wants to report on these activities in Salesforce.

Which two actions should the consultant recommend?

Choose 2 answers

Options:

A.

Implement Inbox to sync Outlook or Gmail calender events.

B.

Log emails with records in Salesforce from Outlook or Gmail.

Discussion
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