Isaca Updated COBIT-2019 Exam Questions and Answers by malcolm

 The COBIT performance model is integrated into the COBIT core model. The COBIT core model consists of two main elements: the governance and management objectives (which define what needs to be achieved) and the performance model (which defines how well it needs to be achieved). The performance model is based on existing maturity and capability models (such as ISO/IEC 15504) and provides a common language to measure and communicate performance. The performance model consists of six levels (from 0 to 5) that describe the increasing degree of capability for each governance or management objective.15 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System

People, skills and competencies are required for good decisions, execution of corrective actions, and successful completion of all activities. This component acts as a primary driver for corrective actions, making it essential for achieving governance or management objectives.

COBIT 2019 lists the alignment goals and shows how each aligns to an IT balanced scorecard (IT BSC) dimension. In the COBIT goals cascade table for alignment goals, AG12 is explicitly placed under the Learning and Growth dimension.

Exact Extract (COBIT 2019 Framework: Introduction and Methodology — Goals Cascade, Alignment Goals and Metrics):

“AG12 Learning and Growth — Competent and motivated staff with mutual understanding of technology and business …”

In the same table, the other answer options are shown under different IT BSC dimensions:

“Realized benefits from I & T-enabled investments and services portfolio” is listed under the Financial dimension (AG03).

“Delivery of I & T services in line with business requirements” is listed under the Customer dimension (AG05).

Therefore, the alignment goal in the Learning and Growth dimension is C. Competent and motivated staff with mutual understanding of technology and business (AG12).

 IT governance implementation risk is best managed throughout the life cycle of the implementation. IT governance implementation risk is the possibility of negative consequences or outcomes that may arise from the design, execution, evaluation, or improvement of the IT governance system. The life cycle of IT governance implementation is a continuous process that involves four phases: what are the drivers, where are we now, where do we want to be, and how do we get there. IT governance implementation risk should be managed throughout the life cycle by identifying, analyzing, evaluating, treating, monitoring, and communicating the risks that may affect the success of the implementation.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution