Isaca Updated COBIT-2019 Exam Questions and Answers by rosalie

The best starting point when translating enterprise goals into actionable governance and management objectives is prioritized enterprise goals. The enterprise goals are the high-level statements of what an enterprise wants to achieve in terms of its mission, vision, values, strategy, etc. The enterprise goals are aligned with the stakeholder needs that reflect the expectations and requirements of various internal and external parties that have an interest or stake in the enterprise’s information and technology activities. The prioritized enterprise goals are the subset of enterprise goals that have been ranked according to their importance or urgency for the enterprise based on its context and needs. By starting with prioritized enterprise goals when translating them into actionable governance and management objectives, an enterprise can ensure that it focuses on the most critical aspects of its information and technology governance that support its strategy and objectives. This will also help to align its information and technology activities with its stakeholder needs34 References: 3: COBIT 2019 Framework: Introduction and Methodology: page 25-26 4: COBIT 2019 Design Guide: page 35-36

Using the COBIT 2019 Governance System Design Workflow allows enterprises to realize a governance system that is tailored to their needs. The COBIT 2019 Governance System Design Workflow is a set of steps that guide enterprises in designing a customized governance system based on their specific context, goals, issues, and priorities. The workflow helps enterprises to identify their current state, desired state, gaps, improvement opportunities, design factors, governance components, roles, responsibilities, practices, activities, inputs, outputs, goals, metrics, and road map for implementing their governance system. The workflow also helps enterprises to balance competing requirements and resolve conflicts among stakeholders. By following the workflow, enterprises can design a governance system that fits their unique needs and delivers value to their business. References: : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 29 2 : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 31

The business case and program plan are essential documents that describe the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The business case and program plan provide the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. Therefore, it is important that these documents are realistic and achievable, reflecting the current state and target state of information and technology governance in the enterprise. One of the roles that ensures the business case and program plan are realistic and achievable is the chief information officer (CIO), who is the senior executive responsible for leading and managing the information and technology function in the enterprise. The CIO has a role in developing, reviewing, validating, and approving the business case and program plan, ensuring that they are aligned with the enterprise’s strategy, objectives, needs, and expectations. The CIO also has a role in communicating and presenting the business case and program plan to other stakeholders such as the board, executives, business managers, IT managers, etc., and obtaining their buy-in and commitment for the program34 References: 3: COBIT 2019 Implementation Guide, page 39-40 4: COBIT 2019 Framework: Governance and Management Objectives, page 20-21

 The transition from traditional waterfall to a more agile approach would impact the implementation method step in the design phase the most. The implementation method is the approach or strategy that is used to put the IT governance system into practice. The design phase is the stage in the IT governance life cycle that involves customizing and tailoring the IT governance system to the specific needs and context of the enterprise. The transition from traditional waterfall to a more agile approach would affect the implementation method step in the design phase because it would require a different way of planning, executing, monitoring, and controlling the IT governance system, as well as a different set of skills, tools, techniques, and practices.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution