Isaca Updated COBIT-2019 Exam Questions and Answers by dax

The board of directors is the highest-level governance body in an enterprise that provides strategic direction, oversight, guidance, and approval for information and technology governance. The board of directors is accountable for monitoring the performance of the execution of an EGIT implementation program plan against success metrics and adjusting long-term targets when necessary. This means that the board of directors is responsible for ensuring that the EGIT implementation program plan is aligned with the enterprise’s vision, mission, values, strategy, goals, and objectives, and that it delivers the expected value and benefits to the enterprise and its stakeholders. The board of directors is also responsible for reviewing the progress and outcomes of the EGIT implementation program plan on a regular basis, using predefined success metrics such as key performance indicators (KPIs), key goal indicators (KGIs), key risk indicators (KRIs), etc., to measure the achievement of the program objectives and goals. The board of directors is also responsible for adjusting the long-term targets of the EGIT implementation program plan when necessary, based on the changing business needs, environment, risks, opportunities, etc., and ensuring that the program remains relevant and effective.

The process activities component of governance and management objectives includes the expected capability level. A process activity is a specific task or action that contributes to achieving a process outcome or objective. A capability level is a measure of how well a process or activity is performed in terms of effectiveness, efficiency, completeness, reliability, etc. A capability level can range from 0 (incomplete) to 5 (optimizing). Each governance and management objective in COBIT defines a set of process activities that are required to achieve it, as well as an expected capability level for each activity.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives

Conducting a capabilities assessment must be done before an enterprise can determine performance measures for a process improvement initiative. A capabilities assessment is a method of measuring and evaluating how well a process or activity is performed in terms of effectiveness, efficiency, completeness, reliability, etc. A capabilities assessment can be done using different models or frameworks, such as CMMI or ISO/IEC 15504. A capabilities assessment helps an enterprise to determine performance measures for a process improvement initiative by providing a baseline or benchmark for the current state of a process, as well as identifying its strengths, weaknesses, gaps, and improvement opportunities.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT Process Assessment Model (PAM): Using COBIT 5

 A governance or management objective always relates to a single process. A governance or management objective is a desired outcome or result of a governance or management activity for information and technology. A process is a set of interrelated or interacting activities that transform inputs into outputs. A process can be described by its purpose, goals, practices, activities, inputs, outputs, roles, metrics, etc. A governance or management objective always relates to a single process by defining its purpose and goals, as well as providing guidance on how to perform it effectively and efficiently.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives