Isaca Updated COBIT-2019 Exam Questions and Answers by aj

 As explained in the previous question, the success metrics for the EGIT continual improvement program are identified and defined in the third stage of the EGIT implementation life cycle, which is developing the EGIT implementation program plan. Therefore, the correct answer is D. The other options are incorrect because they refer to different stages of the EGIT implementation life cycle that do not involve defining the success metrics. Option A refers to the second stage, which is defining the EGIT implementation road map. This stage involves identifying and prioritizing the improvement opportunities based on a gap analysis between the current and desired states of EGIT. Option B refers to the fourth stage, which is executing the EGIT implementation program plan. This stage involves implementing the improvement actions according to the plan, monitoring and controlling the progress and outcomes, and reporting on the results. Option C refers to the first stage, which is initiating an EGIT program. This stage involves establishing a clear vision and scope for the EGIT program, obtaining senior management commitment and sponsorship, and setting up a governance structure for the program. References: : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 28 1 : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 43 1 : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 24 

The number of business processing hours lost due to unplanned service interruptions would be an appropriate metric associated with an enterprise goal of business service continuity and availability. A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. Business service continuity and availability is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of ensuring that critical business services are delivered at agreed levels and are resilient to disruptions. The number of business processing hours lost due to unplanned service interruptions is a metric that reflects how well this outcome is achieved.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives

The value that I&T delivers should be aligned directly with the values on which the business is focused. This is based on the principle of alignment, which states that “governance of enterprise I&T should ensure that I&T-enabled investments are aligned with the enterprise strategy and deliver the expected benefits” . Value delivery is not only about maintaining or increasing value from existing I&T investments, but also about ensuring that new investments support the strategic objectives and stakeholder needs of the enterprise.

The principles, policies and frameworks component of a governance system translates desired behavior into practical guidance. Principles are the fundamental norms or rules that guide decision-making and actions. Policies are the statements of intent or direction that define what is expected or required. Frameworks are the conceptual models or structures that define the key elements, relationships, and principles of a system. The principles, policies and frameworks component of a governance system translates desired behavior into practical guidance by providing a consistent and coherent basis for information and technology governance and management.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System