Isaca Updated COBIT-2019 Exam Questions and Answers by edmund

 The design factor associated with a highly regulated enterprise is likely to attribute more importance to documented work products and policies. A design factor is a characteristic or aspect of an enterprise that influences the design and implementation of a governance system. They include factors such as enterprise size, industry sector, risk profile, regulatory environment, sourcing model, etc. A highly regulated enterprise is one that operates in an industry or market that is subject to strict laws, rules, standards, or guidelines that affect its business processes, products, services, etc. A highly regulated enterprise would need to ensure compliance with these requirements by documenting its work products and policies, as well as by providing evidence of their implementation and effectiveness.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

 As explained in the previous question, the success metrics for the EGIT continual improvement program are identified and defined in the third stage of the EGIT implementation life cycle, which is developing the EGIT implementation program plan. Therefore, the correct answer is D. The other options are incorrect because they refer to different stages of the EGIT implementation life cycle that do not involve defining the success metrics. Option A refers to the second stage, which is defining the EGIT implementation road map. This stage involves identifying and prioritizing the improvement opportunities based on a gap analysis between the current and desired states of EGIT. Option B refers to the fourth stage, which is executing the EGIT implementation program plan. This stage involves implementing the improvement actions according to the plan, monitoring and controlling the progress and outcomes, and reporting on the results. Option C refers to the first stage, which is initiating an EGIT program. This stage involves establishing a clear vision and scope for the EGIT program, obtaining senior management commitment and sponsorship, and setting up a governance structure for the program. References: : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 28 1 : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 43 1 : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 24 

 An element of governance is evaluating stakeholder needs to determine enterprise objectives. This is based on the principle of stakeholder value, which states that “governance of enterprise I & T should ensure that stakeholder needs, conditions and options are evaluated to determine balanced, agreed-on enterprise objectives to be achieved; setting direction through prioritization and decision making; and monitoring performance and compliance against agreed-on direction and objectives” 1. Evaluating stakeholder needs involves identifying who the stakeholders are, what their interests and expectations are, and how they can influence or be influenced by the enterprise’s activities2. References: 1: COBIT 2019 Framework: Introduction and Methodology, page 23 2: COBIT 2019 Framework: Governance and Management Objectives, page 18

A key principle of an enterprise governance system is that it should focus on all technology and information processing, regardless of where processing takes place. This means that the governance system should cover not only the IT function, but also the business processes, functions, and units that use or rely on I & T. It also means that the governance system should address the external entities that provide or consume I & T services or data, such as customers, suppliers, partners, regulators, etc. COBIT adopts a holistic view of enterprise I & T that encompasses all internal and external stakeholders.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System