Isaca Updated COBIT-2019 Exam Questions and Answers by morgan

 COBIT addresses governance issues by grouping relevant governance components into objectives that can be managed to a required capability level. This is based on the principle of performance, which states that “governance of enterprise I & T should ensure that I & T performance is measured using relevant metrics; transparently communicated to stakeholders; evaluated against targets; and leads to appropriate management actions” . COBIT does not provide a full description of the entire IT environment or define specific governance strategies and processes, but rather provides a generic and flexible framework that can be adapted to different contexts and situations. 

 The legal office is a function that provides legal advice and support to an enterprise on various matters related to its information and technology activities. The legal office also ensures that the enterprise complies with the applicable laws, regulations, standards, guidelines, contracts, or agreements that govern its information and technology activities. One of the responsibilities of the legal office is to execute contracts that retain independent legal consultants to review the level of regulatory compliance of a proposed IT solution. This means that the legal office is responsible for negotiating, drafting, signing, and enforcing contracts with external legal experts who can provide independent and objective assessment of the compliance status of an IT solution that an enterprise intends to implement or use.  The legal office also ensures that the contracts are aligned with the enterprise’s strategy, objectives, needs, and expectations, as well as with the relevant compliance requirements 3 4   References:   3 : COBIT 2019 Framework: Governance and Management Objectives: page 20-21  4 : COBIT 2019 Design Guide: page 47-48

Conducting a capabilities assessment must be done before an enterprise can determine performance measures for a process improvement initiative. A capabilities assessment is a method of measuring and evaluating how well a process or activity is performed in terms of effectiveness, efficiency, completeness, reliability, etc. A capabilities assessment can be done using different models or frameworks, such as CMMI or ISO/IEC 15504.  A capabilities assessment helps an enterprise to determine performance measures for a process improvement initiative by providing a baseline or benchmark for the current state of a process, as well as identifying its strengths, weaknesses, gaps, and improvement opportunities. 1 3   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT Process Assessment Model (PAM): Using COBIT 5

The enterprise goal titled quality of management information is within the customer dimension of the IT balanced scorecard. The customer dimension focuses on how well the enterprise meets the needs and expectations of its customers and stakeholders. Quality of management information is one of the 17 generic enterprise goals defined by COBIT that supports the customer dimension.  It describes the desired outcome of providing accurate, timely, relevant, and reliable information to support decision making and performance management. 1 3   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance and Management Objectives