CompTIA Updated SY0-701 Exam Questions and Answers by herbie

A service level agreement (SLA) is a document that defines the level of service expected by a customer from a service provider, indicating the metrics by which that service is measured, and the remedies or penalties, if any, should the agreed-upon levels not be achieved. An SLA can specify the minimum uptime or availability of a service, such as 99.99%, and the consequences for failing to meet that standard. A memorandum of agreement (MOA), a statement of work (SOW), and a memorandum of understanding (MOU) are other types of documents that can be used to establish a relationship between parties, but they do not typically include the details of service levels and performance metrics that an SLA does. References: CompTIA Security+ Study Guide: Exam SY0-701, 9th Edition, page 16-17

Key escrow is a method of storing encryption keys in a secure location, such as a trusted third party or a hardware security module (HSM). Key escrow is important for FDE because it allows the recovery of encrypted data in case of lost or forgotten passwords, device theft, or hardware failure. Key escrow also enables authorized access to encrypted data for legal or forensic purposes.

TPM presence is a feature of some laptops that have a dedicated chip for storing encryption keys and other security information. TPM presence is important for FDE because it enhances the security and performance of encryption by generating and protecting the keys within the chip, rather than relying on software or external devices. TPM presence also enables features such as secure boot, remote attestation, and device authentication. 

A Host-based Intrusion Prevention System (HIPS) protects individual devices by monitoring and preventing malicious activity directly on the host. It is ideal for protecting traveling employees’ devices outside the corporate network.

Isolation (A) and segmentation (B) apply to networks, and ACL (Access Control List) (C) restricts network traffic but does not provide host-level protection.

HIPS is emphasized in Security Operations for endpoint protection【6:Chapter 11†CompTIA Security+ Study Guide】.

Business email compromise (BEC) is a type of targeted phishing attack where an attacker gains access to a legitimate business email account (or convincingly impersonates one) to manipulate financial transactions, such as redirecting payments to a fraudulent bank account. The scenario described matches this pattern.