Expert Answers to Salesforce Exam Agentforce-Specialist Questions

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AI Specialist Salesforce Certified Agentforce Specialist (AI-201)

Salesforce Certified Agentforce Specialist (AI-201)

Last Update Sep 18, 2025
Total Questions : 202

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Questions 2

An Agentforce at Universal Containers is working on a prompt template to generate personalized emails for product demonstration requests from customers. It is important for the Al-generated email to adhere strictly to the guidelines, using only associated opportunity information, and to encourage the recipient to take the desired action.

How should the Agentforce Specialist include these instructions on a new line in the prompt template?

Options:

Surround them with triple quotes (""").

Make sure merged fields are defined.

Use curly brackets {} to encapsulate instructions.

Discussion 0

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Questions 3

After creating a foundation model in Einstein Studio, which hyperparameter should An Agentforce use to adjust the balance between consistency and randomness of a response?

Options:

Presence Penally

Variability

Temperature

Discussion 0

Questions 4

How does Secure Data Retrieval ensure that only authorized users can access necessary Salesforce data for dynamic grounding?

Options:

Retrieves Salesforce data based on the 'Run As" users permissions.

Retrieves Salesforce data based on the user’s permissions executing the prompt.

Retrieves Salesforces data based on the Prompt template's object permissions.

Discussion 0

Questions 5

Universal Containers (UC) has a mature Salesforce org with a lot of data in cases and Knowledge articles. UC is concerned that there are many legacy fields, with data that might not be applicable for Einstein AI to draft accurate email responses.

Which solution should UC use to ensure Einstein AI can draft responses from a defined data source?

Options:

Service AI Grounding

Work Summaries

Service Replies

Discussion 0

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