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Salesforce Updated Agentforce-Specialist Exam Questions and Answers by eduard

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Salesforce Agentforce-Specialist Exam Overview :

Exam Name: Salesforce Certified Agentforce Specialist (AI-201)
Exam Code: Agentforce-Specialist Dumps
Vendor: Salesforce Certification: AI Specialist
Questions: 202 Q&A's Shared By: eduard
Question 28

Universal Containers (UC) has implemented Generative AI within Salesforce to enable summarization of a custom object called Guest. Users have reported mismatches in the generated information.

In refining its prompt design strategy, which key practices should UC prioritize?

Options:

A.

Enable prompt test mode, allocate different prompt variations to a subset of users for evaluation, and standardize the most effective model based on performance feedback.

B.

Create concise, clear, and consistent prompt templates with effective grounding, contextual role-playing, clear instructions, and iterative feedback.

C.

Submit a prompt review case to Salesforce and conduct thorough testing In the playground to refine outputs until they meet user expectations.

Discussion
Question 29

Which use case is best supported by Salesforce Agent's capabilities?

Options:

A.

Bring together a conversational interface for interacting with AI for all Salesforce users, such as developers and ecommerce retailers.

B.

Enable Salesforce admin users to create and train custom large language models (LLMs) using CRM data.

C.

Enable data scientists to train predictive AI models with historical CRM data using built-in machine learning capabilities

Discussion
Question 30

Universal Containers has seen a high adoption rate of a new feature that uses generative AI to populate a summary field of a custom object, Competitor Analysis. All sales users have the same profile but one user cannot see the generative AlI-enabled field icon next to the summary

field.

What is the most likely cause of the issue?

Options:

A.

The user does not have the Prompt Template User permission set assigned.

B.

The prompt template associated with summary field is not activated for that user.

C.

The user does not have the field Generative AI User permission set assigned.

Discussion
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Question 31

Universal Containers implemented Agentforce for its users. One user complains that an Agent is not deleting activities from the past 7 days. What is the reason for this issue?

Options:

A.

Agentforce does not have the permission to delete the user's records.

B.

Agentforce Delete Record Action permission is not associated to the user.

C.

Agentforce does not have a standard Delete Record action.

Discussion
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