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Salesforce Updated Agentforce-Specialist Exam Questions and Answers by eduard

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Salesforce Agentforce-Specialist Exam Overview :

Exam Name: Salesforce Certified Agentforce Specialist (AI-201) Spring 26 Update
Exam Code: Agentforce-Specialist Dumps
Vendor: Salesforce Certification: AI Specialist
Questions: 379 Q&A's Shared By: eduard
Question 28

An administrator is responsible for ensuring the security and reliability of Universal Containers ' (UC) CRM data. UC needs enhanced data protection and up-to-date AI capabilities. UC also needs to include relevant

information from a Salesforce record to be merged with the prompt.

Which feature in the Einstein Trust Layer best supports UC ' s need?

Options:

A.

Data masking

B.

Dynamic grounding with secure data retrieval

C.

Zero-data retention policy

Discussion
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Question 29

A Universal Containers administrator is setting up Einstein Data Libraries. After creating a new library, the administrator notices that only the file upload option is available; there is no option to configure the library using a Salesforce Knowledge base.  

What is the most likely cause of this Issue?

Options:

A.

The current Salesforce org lacks the necessary Einstein for Service permissions that support the Knowledge-based Data Library option, so only the file upload option is presented.

B.

Salesforce Knowledge is not enabled in the organization; without Salesforce Knowledge enabled, the Knowledge-based data source option will not be available in Einstein Data Libraries.

C.

The administrator is not using Lightning Experience, which is required to display all data source options, Including the Knowledge base option, when configuring Einstein Data Libraries.  

Discussion
Question 30

Choose 1 option.

Universal Containers (UC) stores case details and updates in several custom fields and custom objects related to the case. UC

would like its Agentforce Service Agent to be able to provide information in these fields and related records as part of an answer

back to its customers when the customer is asking for updates.

Which best practice should UC follow to grant access to this information for the Agentforce Service Agent?

Options:

A.

Update the Object and Field access in the AgentforceServiceAgentUserPsg permission set group that is already assigned to the Agentforce Service Agent user,

B.

Create a new permission set with the Einstein Agent License and enable Read access to the custom fields and custom objects, and assign it to the Agentforce Service Agent user.

C.

Update the Object and Field access in the Einstein Agent User Profile so that the Agentforce Service Agents will always get the necessary access.

Discussion
Question 31

Universal Containers has successfully chunked and vectorized its unstructured meeting notes into a Data 360 search index. An Agentforce Specialist needs to connect this data to a prompt template to dynamically refine search criteria and retrieve the most relevant information.

How should the specialist achieve this?

Options:

A.

Create a Flex template referencing a data lake object (DLO).

B.

Create a Flex template referencing a retriever in the prompt template.

C.

Create a Flex template referencing the data model object (DMO).

Discussion
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