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Salesforce Updated Agentforce-Specialist Exam Questions and Answers by nicole

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Salesforce Agentforce-Specialist Exam Overview :

Exam Name: Salesforce Certified Agentforce Specialist (AI-201)
Exam Code: Agentforce-Specialist Dumps
Vendor: Salesforce Certification: AI Specialist
Questions: 202 Q&A's Shared By: nicole
Question 16

Universal Containers plans to enhance the customer support team's productivity using AI.

Which specific use case necessitates the use of Prompt Builder?

Options:

A.

Creating a draft of a support bulletin post for new product patches

B.

Creating an Al-generated customer support agent performance score

C.

Estimating support ticket volume based on historical data and seasonal trends

Discussion
Question 17

What should Universal Containers consider when deploying an Agentforce Service Agent with multiple topics and Agent Actions to production?

Options:

A.

Deploy agent components without a test run in staging, relying on production data for reliable results. Sandbox configuration alone ensures seamless production deployment.

B.

Ensure all dependencies are included, Apex classes meet 75% test coverage, and configuration settings are aligned with production. Plan for version management and post-deployment activation.

C.

Deploy flows or Apex after agents, topics, and Agent Actions to avoid deployment failures and potential production agent issues requiring complete redeployment.

Discussion
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Question 18

An administrator wants to check the response of the Flex prompt

template they've built, but the preview button is greyed out.

What is the reason for this?

Options:

A.

The records related to the prompt have not been selected.

B.

The prompt has not been saved and activated,

C.

A merge field has not been inserted in the prompt.

Discussion
Question 19

Universal Containers (UC) implements a custom retriever to improve the accuracy of AI-generated responses. UC notices that the retriever is returning too many irrelevant results, making the responses less useful. What should UC do to ensure only relevant data is retrieved?

Options:

A.

Define filters to narrow the search results based on specific conditions.

B.

Change the search index to a different data model object (DMO).

C.

Increase the maximum number of results returned to capture a broader dataset.

Discussion
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