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Salesforce Updated Agentforce-Specialist Exam Questions and Answers by daniela

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Salesforce Agentforce-Specialist Exam Overview :

Exam Name: Salesforce Certified Agentforce Specialist (AI-201) Spring 26 Update
Exam Code: Agentforce-Specialist Dumps
Vendor: Salesforce Certification: AI Specialist
Questions: 379 Q&A's Shared By: daniela
Question 24

An Agentforce at Universal Containers is trying to set up a new Field Generation prompt template. They take the following steps.

1. Create a new Field Generation prompt template.

2. Choose Case as the object type.

3. Select the custom field AI_Analysis_c as the target field.

After creating the prompt template, the Agentforce Specialist saves, tests, and activates it. Howsoever, when they go to a case record, the AI Analysis field does not show the (Sparkle) icon on the Edit pencil. When the Agentforce Specialist was editing the field, it was behaving as a normal field.

Which critical step did the Agentforce Specialist miss?

Options:

A.

They forgot to reactivate the Lightning page layout for the Case object after activating their Field Generation prompt template.

B.

They forgot that the Case Object is not supported for Add generation as Feinstein Service Replies should be used instead.

C.

They forgot to edit the Lightning page layout and associate the field to a prompt template

Discussion
Question 25

A Salesforce Agentforce Specialist is reviewing the feedback from a customer about the ineffectiveness of the prompt template.

What should the Agentforce Specialist do to ensure the prompt template ' s effectiveness?

Options:

A.

Monitor and refine the template based on user feedback.

B.

Use the Prompt Builder Scorecard to help monitor.

C.

Periodically change the templates grounding object.

Discussion
Question 26

Choose 1 option.

Universal Containers (UC) recently attended a major trade show and received thousands of new leads from event badge scans. UC

is struggling to follow up with each lead in a timely, personalized way. Leadership wants to:

Qualify and nurture leads 24/7.

* Provide accurate answers to prospect questions.

* Automatically book meetings with qualified prospects.

* Free up reps to focus on building relationships and closing deals.

Which Agentforce capability should UC implement to meet these goals?

Options:

A.

SDR Agent

B.

Sales Coach

C.

Commerce Agent

Discussion
Question 27

Coral Cloud Resorts wants to handle frequent customer misspellings of package names in queries.

Which approach should the Agentforce Specialist implement?

Options:

A.

Hybrid search

B.

Vector search

C.

Keyword search

Discussion
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