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Salesforce Updated Agentforce-Specialist Exam Questions and Answers by zarah

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Salesforce Agentforce-Specialist Exam Overview :

Exam Name: Salesforce Certified Agentforce Specialist (AI-201)
Exam Code: Agentforce-Specialist Dumps
Vendor: Salesforce Certification: AI Specialist
Questions: 202 Q&A's Shared By: zarah
Question 40

What considerations should an Agentforce Specialist be aware of when using Record Snapshots grounding in a prompt template?

Options:

A.

Activities such as tasks and events are excluded.

B.

Empty data, such as fields without values or sections without limits, is filtered out.

C.

Email addresses associated with the object are excluded.

Discussion
Question 41

Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users find that the draft email contains placeholders for attributes that could have been derived from the recipient’s contact record. What is the most likely explanation for why the draft email shows these placeholders?

Options:

A.

The user does not have permission to access the fields.

B.

The user’s locale language is not supported by Prompt Builder.

C.

The user does not have Einstein Sales Emails permission assigned.

Discussion
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Question 42

Universal Containers’ service team wants to customize the standard case summary response from Agentforce. What should the Agentforce Specialist do to achieve this?

Options:

A.

Create a custom Record Summary prompt template for the Case object.

B.

Summarize the Case with a standard Agent action.

C.

Customize the standard Record Summary template for the Case object.

Discussion
Question 43

Universal Containers (UC) noticed an increase in customer contract cancellations in the last few months. UC is seeking ways to address this issue by implementing a proactive outreach program to

customers before they cancel their contracts and is asking the Salesforce team to provide suggestions.

Which use case functionality of Model Builder aligns with UC's request?

Options:

A.

Product recommendation prediction

B.

Customer churn prediction

C.

Contract Renewal Date prediction

Discussion
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