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Salesforce Updated Agentforce-Specialist Exam Questions and Answers by ari

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Salesforce Agentforce-Specialist Exam Overview :

Exam Name: Salesforce Certified Agentforce Specialist (AI-201)
Exam Code: Agentforce-Specialist Dumps
Vendor: Salesforce Certification: AI Specialist
Questions: 202 Q&A's Shared By: ari
Question 36

Universal Containers (UC) wants to improve the productivity of its sales team with generative AI technology. However, UC is concerned that public AI virtual assistants lack adequate company data to general useful responses.

Which solution should UC consider?

Options:

A.

fine-tune the Einstein AI model with CBM data.

B.

Build Al model with Einstein discovery and deploy to sales users.

C.

Enable Agentforce and deploy to sales users.

Discussion
Question 37

An Agentforce wants to ground a new prompt template with the User related list.

What should the Agentforce Specialist consider?

Options:

A.

The User related list should have View All access.

B.

The User related list needs to be included on the record page.

C.

The User related list is not supported in prompt templates.

Discussion
Question 38

Which scenario best demonstrates when an Agentforce Data Library is most useful for improving an AI agent’s response accuracy?

Options:

A.

When the AI agent must provide answers based on a curated set of policy documents that are stored, regularly updated, and indexed in the data library.

B.

When the AI agent needs to combine data from disparate sources based on mutually common data, such as Customer Id and Product Id for grounding.

C.

When data is being retrieved from Snowflake using zero-copy for vectorization and retrieval.

Discussion
Question 39

Universal Containers (UC) has recently received an increased number of support cases. As a result, UC has hired more customer support reps and has started to assign some of the ongoing cases to newer reps.

Which generative AI solution should the new support reps use to understand the details of a case without reading through each case comment?

Options:

A.

Agent

B.

Einstein Sales Summaries

C.

Einstein Work Summaries

Discussion
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