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Exin Updated ITILFND Exam Questions and Answers by laiba

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Exin ITILFND Exam Overview :

Exam Name: ITIL – Foundation (v4)
Exam Code: ITILFND Dumps
Vendor: Exin Certification: Exin-ITIL
Questions: 503 Q&A's Shared By: laiba
Question 20

When should a full risk assessment and authorization be carried out for a standard change?

Options:

A.

Each time the standard change is implemented

B.

When the procedure for the standard change is created

C.

At least once a year

D.

When an emergency change is requested

Discussion
Question 21

Which is included in the purpose of the ‘design and transition’ value chain activity?

Options:

A.

Ensuring that service components are available when needed

B.

Providing transparency and good stakeholder relationships

C.

Supporting services according to specifications

D.

Continually meeting stakeholder expectations for costs

Discussion
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Question 22

Which practice has a purpose that includes aligning the organization's practices and services with changing business needs?

Options:

A.

Relationship management

B.

Continual improvement

C.

Service configuration management

D.

Service level management

Discussion
Question 23

Which practice provides a single point of contact for users?

Options:

A.

Incident management

B.

Change control

C.

Service desk

D.

Service request management

Discussion
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