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Exin Updated ITILFND Exam Questions and Answers by laiba

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Exin ITILFND Exam Overview :

Exam Name: ITIL – Foundation (v4)
Exam Code: ITILFND Dumps
Vendor: Exin Certification: Exin-ITIL
Questions: 503 Q&A's Shared By: laiba
Question 20

When should a full risk assessment and authorization be carried out for a standard change?

Options:

A.

Each time the standard change is implemented

B.

When the procedure for the standard change is created

C.

At least once a year

D.

When an emergency change is requested

Discussion
Question 21

Which is included in the purpose of the ‘design and transition’ value chain activity?

Options:

A.

Ensuring that service components are available when needed

B.

Providing transparency and good stakeholder relationships

C.

Supporting services according to specifications

D.

Continually meeting stakeholder expectations for costs

Discussion
Question 22

Which practice has a purpose that includes aligning the organization's practices and services with changing business needs?

Options:

A.

Relationship management

B.

Continual improvement

C.

Service configuration management

D.

Service level management

Discussion
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Question 23

Which practice provides a single point of contact for users?

Options:

A.

Incident management

B.

Change control

C.

Service desk

D.

Service request management

Discussion
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