Exin help2pass passed Exam Today Itilfnd by Alys q503 vce pdf

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Exam Name:	ITIL – Foundation (v4)
Exam Code:	ITILFND Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	alys

Question 12

Which practice includes conducting regular reviews to ensure that services are still appropriate and relevant?

Options:

Service level management

Service desk

Continual improvement

Change enablement

Discussion

Question 13

What includes governance as a component?

Options:

Practices

The service value chain

The service value system

The guiding principles

Discussion

Question 14

What is used to link activities within the service value chain?

Options:

Service level agreements

Inputs, outputs and triggers

Opportunity, demand and value

Service desk

Discussion

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Question 15

Identify the missing word(s) in the following sentence.

The service desk should be the entry point and single point of contact for the [?] with all of its users.

Options:

Service consumer

Service provider

Customer

Supplier

Discussion

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