Exin exactexam itilfnd Questions Bank by Verity q252 vce pdf

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Exam Name:	ITIL – Foundation (v4)
Exam Code:	ITILFND Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	verity

Question 52

What is a cause, or potential cause, of one or more incidents?

Options:

A configuration item

A workaround

An incident

A problem

Discussion

Question 53

Which is a way of applying the guiding principle 'focus on value'?

Options:

Understanding how service consumers use services

Comprehending the whole, but doing something

Recognizing the complexity of systems

Doing fewer things, but doing them better

Discussion

Question 54

Which MOST helps an organization adapt ITIL concepts so that they apply to the organization's specific circumstances?

Options:

Continual improvement

Service value chain

Practices

Guiding principles

Discussion

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Question 55

Which describe a 'change authority'?

Options:

a model used to determine who will assess a change

A person who approves a change

A tool used to help plan changes

A way to manage the people aspects of change

Discussion

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