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Exin Updated ITILFND Exam Questions and Answers by verity

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Exin ITILFND Exam Overview :

Exam Name: ITIL – Foundation (v4)
Exam Code: ITILFND Dumps
Vendor: Exin Certification: Exin-ITIL
Questions: 503 Q&A's Shared By: verity
Question 52

What is a cause, or potential cause, of one or more incidents?

Options:

A.

A configuration item

B.

A workaround

C.

An incident

D.

A problem

Discussion
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Question 53

Which is a way of applying the guiding principle 'focus on value'?

Options:

A.

Understanding how service consumers use services

B.

Comprehending the whole, but doing something

C.

Recognizing the complexity of systems

D.

Doing fewer things, but doing them better

Discussion
Question 54

Which MOST helps an organization adapt ITIL concepts so that they apply to the organization's specific circumstances?

Options:

A.

Continual improvement

B.

Service value chain

C.

Practices

D.

Guiding principles

Discussion
Question 55

Which describe a 'change authority'?

Options:

A.

a model used to determine who will assess a change

B.

A person who approves a change

C.

A tool used to help plan changes

D.

A way to manage the people aspects of change

Discussion
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