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Exin Updated ITILFND Exam Questions and Answers by verity

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Exin ITILFND Exam Overview :

Exam Name: ITIL – Foundation (v4)
Exam Code: ITILFND Dumps
Vendor: Exin Certification: Exin-ITIL
Questions: 503 Q&A's Shared By: verity
Question 52

What is a cause, or potential cause, of one or more incidents?

Options:

A.

A configuration item

B.

A workaround

C.

An incident

D.

A problem

Discussion
Question 53

Which is a way of applying the guiding principle 'focus on value'?

Options:

A.

Understanding how service consumers use services

B.

Comprehending the whole, but doing something

C.

Recognizing the complexity of systems

D.

Doing fewer things, but doing them better

Discussion
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Question 54

Which MOST helps an organization adapt ITIL concepts so that they apply to the organization's specific circumstances?

Options:

A.

Continual improvement

B.

Service value chain

C.

Practices

D.

Guiding principles

Discussion
Question 55

Which describe a 'change authority'?

Options:

A.

a model used to determine who will assess a change

B.

A person who approves a change

C.

A tool used to help plan changes

D.

A way to manage the people aspects of change

Discussion
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