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Exin Updated ITILFND Exam Questions and Answers by clemmie

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Exin ITILFND Exam Overview :

Exam Name: ITIL – Foundation (v4)
Exam Code: ITILFND Dumps
Vendor: Exin Certification: Exin-ITIL
Questions: 503 Q&A's Shared By: clemmie
Question 64

Which is part of the value proposition of a service?

Options:

A.

Costs removed from the consumer by the service

B.

Costs imposed on the consumer by the service

C.

Outputs of the service received by the consumer

D.

Risks imposed on the consumer by the service

Discussion
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Question 65

Which is described by the ‘organizations and people’ dimension of service management?

Options:

A.

Communication and collaboration

B.

Workflows and controls

C.

Inputs and outputs

D.

Contracts and agreement

Discussion
Question 66

Which service value chain activity deals with the purchase of new products?

Options:

A.

Engage

B.

Obtain/build

C.

Plan

D.

Improve

Discussion
Question 67

Identity the missing word in the following sentence

The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed

Options:

A.

organizations

B.

outcomes

C.

relationships

D.

services

Discussion
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