Exin pass4future exin-itil Itilfnd New Questions by Karson q50 vce pdf

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Exam Name:	ITIL - Foundation (v4)
Exam Code:	ITILFND Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	503 Q&A's	Shared By:	karson

Question 24

Which describes outcomes?

Options:

Tangible or intangible deliverables

Results desired by a stakeholder

Configuration of an organization's resources

Functionality offered by a product or service

Discussion

Question 25

Which statement about outcomes is CORRECT?

Options:

Outcomes help service consumers achieve outputs

Outcomes are one or more services that fulfil the needs of a service consumer

Service providers help service consumers achieve outcomes

Helping service consumers achieve outcomes reduces service provider costs

Discussion

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Question 26

Which guiding principle helps to ensure that better information is available for decision making?

Options:

Keep it simple and practical

Collaborate and promote visibility

Optimize and automate

Think and work holistically

Discussion

Question 27

Which practice has a purpose to support the quality of the service by handling all agreed user initiated service

requests?

Options: