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Exin-ITIL ITIL Foundation

ITIL Foundation

Last Update Feb 9, 2025
Total Questions : 324

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Questions 2

Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?

Options:

A.  

Service Strategy

B.  

Continual Service Improvement

C.  

Service Operation

D.  

Service Design

Discussion 0
Questions 3

Which one of the following is NOT a responsibility of the service transition stage of the service lifecycle?

Options:

A.  

To ensure that a service can be managed and operated in accordance with constraints specified during design

B.  

To design and develop capabilities for service management

C.  

To provide good-quality knowledge and information about services

D.  

To plan the resources required to manage a release

Discussion 0
Questions 4

Which one of the following activities is NOT part of the Deming Cycle?

Options:

A.  

Act

B.  

Plan

C.  

Do

D.  

Co-ordinate

Discussion 0
Questions 5

In which of the following areas would ITIL complementary guidance provide assistance?

1. Adapting best practice for specific industry sectors

2. Integrating ITIL with other operating models

Options:

A.  

Both of the above

B.  

Neither of the above

C.  

Option 1 only

D.  

Option 2 only

Discussion 0
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