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Exin Updated ITIL-F Exam Questions and Answers by hashim

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Exin ITIL-F Exam Overview :

Exam Name: ITIL® Foundation
Exam Code: ITIL-F Dumps
Vendor: Exin Certification: Exin-ITIL
Questions: 324 Q&A's Shared By: hashim
Question 40

Service design emphasizes the importance of the "Four Ps". These "Four P's" include Partners, People, Processes and one other "P". Which of the following is the additional "P"?

Options:

A.

Profit

B.

Preparation

C.

Products

D.

Potential

Discussion
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Question 41

Which role is accountable for the operational management of a process?

Options:

A.

Process practitioner

B.

Process manager

C.

Service manager

D.

Change manager

Discussion
Question 42

Who is responsible for defining metrics for change management?

Options:

A.

The change management process owner

B.

The change advisory board (CAB)

C.

The service owner

D.

The continual service improvement manager

Discussion
Question 43

How many people should be accountable for a process as defined in the RACI model

Options:

A.

As many as necessary to complete the activity

B.

Only one - the process owner

C.

Two - the process owner and the process enactor

D.

Only one - the process architect

Discussion
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