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Salesforce - Implementing Field Service Lightning

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Salesforce - Implementing Field Service Lightning Questions and Answers

Questions 1

Universal Containers would like to provide Field Service Technicians the ability to capture details and customer approval on completed work so that the details can be compiled and sent to the customer electronically. What should a Consultant recommend to meet this requirement?

Options:

A.  

Create a Process Builder to generate a report.

B.  

Create a custom report.

C.  

Use the standard Service Report

D.  

Use the standard Work Order email template.