Salesforce Certified Field Service Consultant (SP23)
Last Update Apr 26, 2024
Total Questions : 163
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An extreme weather situation impacted both the volume of open work and the number of available resources at Universal Containers.
Which approach should a Consultant recommend to realign available resources with open work?
Universal Containers offers 2-hour versus 4-hour appointment booking windows for Gold versus Standard Customers. What should a Consultant recommend to offer appropriate appointment booking windows?
Universal Containers (UC) has enabled Salesforce Field
Service and installed the managed package. UC wants to
ensure that Technicians can update their own
appointments’ status using the Dispatcher console Gantt
chart.
Which steps should the Consultant take to meet these
requirements?
Which two scenarios are fully supported by Maintenance Plans?
Choose 2? answers