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Salesforce Updated Field-Service-Consultant Exam Questions and Answers by orlagh

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Salesforce Field-Service-Consultant Exam Overview :

Exam Name: Salesforce Certified Field Service Consultant (FS-Con-101)
Exam Code: Field-Service-Consultant Dumps
Vendor: Salesforce Certification: Field Service Lightning program
Questions: 163 Q&A's Shared By: orlagh
Question 24

Universal Containers Technicians frequently need to request more parts from another inventory location when

stock runs low.

How can Universal Container Technicians achieve this for each product requested?

Options:

A.

Create a Shipment and a Productrequest line item.

B.

Create a Product Consumed and a Produc request line item.

C.

Create a Product Request and a Product request line item.

D.

Create a Work Order Line Item and a Product request line item.

Discussion
Question 25

Universal Containers (UC) provides services to multiple machines installed at customer sites. Each machine has different issues that need to be fixed. UC wants to track progress, different parts used, and time spent on each machine when dispatching a Technician.

How should the Consultant meet these requirements?

Options:

A.

Each Asset will have a Service Appointment that will represent the work needed for each machine.

B.

Work Orders will have multiple Work Order Line Items. Each Work Order Line Item will be linked to the Asset and have a Service Appointment.

C.

Work Orders will have multiple Service Appointments. Each Service Appointment will be linked to the Asset.

D.

Each Account will have a Service Appointment that will represent the work to be done at the customer site.

Discussion
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Question 26

Universal Containers (UC) wants to ensure that Technicians enter required information only once when completing Work Orders on the Salesforce Field Service

mobile app. The information entered by Technicians needs toalso update the Service Appointment and the Case that are associated to the Work Order.

What should a Consultant leverage to ensure the right data is captured fram the Salesforce Field Service mobile app?

Options:

A.

Quick Actions that launcha Flaw on Cases, WorkOrders and Service Appointments with required fields.

B.

Process Builder on Case to update the Service Appointment and Work Order.

C.

oO Quick Action on the Work Order that launches a Flow to update the Work Order, Case, and Service Appointment.

D.

Lightning Component with required fields to update the Case, Work Order and Service Appointment.

Discussion
Question 27

UniversalContainers’s Technicians have 12 mandatory company holidays each calendar year. Technicians need to

view all of their absence records at once. Which two applications should a Consultant recommend

to meet this requirement? Choose ? answers

Options:

A.

Salesforce browser-based application

B.

Salesforce Field Service mobile application

C.

Custom mabile application

D.

Salesforce mobile application

Discussion
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