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Salesforce Updated ADM-201 Exam Questions and Answers by sulayman

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Salesforce ADM-201 Exam Overview :

Exam Name: Salesforce Certified Administrator (SP23)
Exam Code: ADM-201 Dumps
Vendor: Salesforce Certification: Salesforce Administrator
Questions: 248 Q&A's Shared By: sulayman
Question 56

Cloud Kicks wants to allow customers to create their own cases while visiting its public

homepage.

What should the administrator recommend?

Options:

A.

SMS Response

B.

Web-to-Case

C.

Email-to-Case

D.

Omni-Channel

Discussion
Question 57

An administrator gets a rush request from Human Resources to remove a user’s access to

Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.

What should the administrator do to fulfil the request?

Options:

A.

Freeze the user to prevent them from logging in while removing them from being referenced in the

Direct Manager field.

B.

Deactivate the user and delete any records where they are referenced in the Direct Manager field.

C.

Change the user’s profile to read-only while removing them from being referenced in the Direct

Manager Field.

D.

Delete the user and leave all records where they referenced in the Direct Manager Field without

changes.

Discussion
Question 58

The administrator at AW Computing wants to send off client welcome tasks and a welcome email to

the primary contact automatically when an Opportunity is Closed won.

What automation tool best accomplishes this?

Options:

A.

Validation Rule

B.

Outbound Message

C.

Approval Process

D.

Process Builder

Discussion
Question 59

Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own

role in the role hierarchy. Both roles are subordinates of the same Manager role.

How Should the administrator share records owned by sales team A with Sales team B?

Options:

A.

Hierarchical sharing

B.

Use Manual sharing

C.

Criteria based sharing

D.

Owner based sharing

Discussion
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Haris (not set)
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