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Salesforce Updated ADM-201 Exam Questions and Answers by lacey

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Salesforce ADM-201 Exam Overview :

Exam Name: Salesforce Certified Administrator (SP23)
Exam Code: ADM-201 Dumps
Vendor: Salesforce Certification: Salesforce Administrator
Questions: 248 Q&A's Shared By: lacey
Question 40

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on

pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.

How should an administrator solve for this issue?

Options:

A.

Set temporary business hours for each time zone.

B.

Adjust the currant business hours to accommodate the Eastern Time Zone.

C.

Create one set of business hours per time zone.

D.

Allow the reps to set business hours manually.

Discussion
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Question 41

Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity

records. Normally, the only field they are editing is the Stage field.

Which two options should the administrator recommend to help simplify the process?

Choose 2 answers

Options:

A.

Add a path for stage to the opportunity record page.

B.

Use a Kanban list view for Opportunity.

C.

Configure an auto launched flow for Opportunity editing.

D.

Create a simplified Opportunity page layout.

Discussion
Question 42

Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement

committee wants to post updates while restricting other employees from posting.

What should the administrator create to meet this request?

Options:

A.

Chatter Stream.

B.

Chatter Broadcast Group

C.

Chatter Recommendations.

D.

Chatter Unlisted Group

Discussion
Question 43

Northern Trail Outfitters wants emails received from customers to generate cases automatically.

How should the administrator ensure that the emails are sent to the correct queue?

Options:

A.

Utilize a flow to identify the correct queue and assign the case.

B.

Use a custom email services to set the owner of the case upon creation.

C.

Create an Escalation Rules to send cases to the correct queue.

D.

Configure Email-to-Case so emails are delivered to the correct queue

Discussion
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