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Salesforce Administrator Salesforce Certified Administrator (SU24)

Salesforce Certified Administrator (SU24)

Last Update Dec 12, 2024
Total Questions : 247

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Questions 2

Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.

How should the administrator complete this requirement?

Options:

A.  

Auto - Response Rules

B.  

Validation Rule

C.  

Escalation Rule

D.  

Assignment Rule

Discussion 0
Questions 3

Cloud kicks has the organization-wide sharing default set to private on the shoe object. The

sales manager should be able to view a report containing shoe records for all of the sales reps on their

team.

Which 3 items should the administrator configure to provide appropriate access to the report?

Choose 3 answers

Options:

A.  

Custom report type.

B.  

Folder access

C.  

Report subscription

D.  

Field level security

Discussion 0
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Questions 4

Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list

from the Account record. Sales users want to see Case created date and status while Customer Care

would like to see owner, status, and contact.

What should the administrator use to achieve this?

Options:

A.  

Related Lookup Filters

B.  

Compact Layout Editor

C.  

Page Layout editor

D.  

Search Layout Editor

Discussion 0
Questions 5

Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the

reps have a boarder view of data than expected and can see all cases on their groups dashboards.

What could be Causing reps to have inappropriate access to data on dashboards?

Options:

A.  

Dashboard Filters

B.  

Dashboard Subscriptions

C.  

Dynamic Dashboards

D.  

Public Dashboards.

Discussion 0
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