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Salesforce Updated Experience-Cloud-Consultant Exam Questions and Answers by philippa

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Salesforce Experience-Cloud-Consultant Exam Overview :

Exam Name: Salesforce Certified Experience Cloud Consultant (EX-Con-101)
Exam Code: Experience-Cloud-Consultant Dumps
Vendor: Salesforce Certification: Salesforce Consultant
Questions: 185 Q&A's Shared By: philippa
Question 32

Universal Containers (UC) is building a digital experience for its customers that supports custom case

management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.

Which two license types have single SKUs that would support this requirement for UC customers?

Choose 2 answers

Options:

A.

Channel Account

B.

Customer Community Plus

C.

Commerce Portal

D.

External Apps

Discussion
Question 33

Ursa Major Solar (UMS) has seen exponential growth in recent years. The Incoming call volume to the support center has gone up exponentially as well, and is now reaching unmanageable levels.

What should UMS consider to help the situation?

Options:

A.

Create a peer-to-peer forum using Self Service template.

B.

Create a self service community using Customer Service template.

C.

Create a smart queue router using Service Cloud template.

D.

Create virtual support agents using Chat Bot template.

Discussion
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Question 34

Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like toleverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.

Which step is required to set up a topic catalog?

Options:

A.

Create at least one subtopic and add the More Topic ink link when editing the navigation menu.

B.

Create at least one topic along with its subtopic.

C.

Enable Topic Hierarchy and create at least one topic with two subtopics.

D.

Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.

Discussion
Question 35

Cloud Kicks has recently rolled out a new Experience Cloud site for its customers. The site has been activated and the contacts have been enabled as customer users. However, none of the users received their login credentials in an email.

What caused this issue?

Options:

A.

The sender's email address was changed while it was pending verification.

B.

The welcome emails were not enabled for the site.

C.

The sender's email address was changed and not verified.

D.

The roles were not enabled for the users.

Discussion
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