Salesforce help2pass passed Exam Today Experience-cloud-consultant by Saanvi q84 vce pdf

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Exam Name:	Salesforce Certified Experience Cloud Consultant (EX-Con-101)
Exam Code:	Experience-Cloud-Consultant Dumps
Vendor:	Salesforce	Certification:	Salesforce Consultant
Questions:	185 Q&A's	Shared By:	saanvi

Question 36

Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.

Options:

Changing the Salesforce CDN overwrites LDS defaults.

Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.

Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.

Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.

Discussion

Question 37

Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely

unanswered.

Which functionality would allow questions to get internal visibility?

Options:

Enable Escalate to Case.

Limit the number of questions posted per day.

Tell users to submit a case for unanswered questions.

Create moderators for each topic.

Discussion

Question 38

Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity.

Which external user license meets these requirements?

Options:

Authenticated Service Site User

External Community Plus

External Identity

Customer Community Plus

Discussion

Question 39

Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?

Options:

Channel Menu

Chat

Service Your Way

Service Console

Discussion

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